Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Parker Boudreau

Murfreesboro,TN

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

8
8
years of professional experience

Work History

Freelance Technical Support/Video Platform Development for Graduate Education

SA Swallowing Services
01.2017 - Current
  • Assisted with day-to-day operations, working efficiently to fix hardware or software issues that occurred.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Representative

Cape Reserve
06.2024 - 10.2024
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed, maintained and utilized diverse client base.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Cashier

Wine Cellar
02.2022 - 05.2024
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.

Full-Time Installer/Repair Man

Window World of Jackson
01.2020 - 02.2022
  • Installed complete systems at new residential and business construction sites.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.

Education

Bachelor of Science - Computer Science

Middle Tennessee State University
Murfreesboro, TN
05-2024

High School Diploma -

Hillwood High School
Nashville, TN
01.2015

Skills

  • Payment Processing
  • POS Systems
  • Payment Collection
  • Cash Register Operation
  • Application installations
  • Peripheral Repair
  • Debugging
  • Hardware Installation
  • Desktop Technical Support
  • Technical Support

References

  • John Ashford Ph.D., Director of Education and Research, SA Swallowing Services, PLLC, Nashville, TN, 615 426 5505
  • Michelle Skelley M.Ed., Owner/Director of Clinical Services, SA Swallowing Services, PLLC, Nashville, TN, 629 221 0364
  • Jon Hartzell, Team Leader, Cape Reserve, Nashville, TN, 423 326 9525

Additional Information

Projects: 2018-Present

2D Platformer - MTSU

Worked with a team to develop a platforming game. I designed all the mechanics around the players movement such as running, jumping, wall sliding, and double jumps.


Bone Twins – Yangseung Jeong Ph.D

Worked with a team to design an application that takes data of two bones and determines the likelihood they came from the same body. I was incharge of taking Dr. Jeong's data and formatting it to be used by our program as well as writing the code to print a graph that shows the probability.


3 Pillars of Aspirations – John Ashford Ph.D

Designed an application that takes data of a patient and determines the risk level of the patient aspirating based on the research of Dr. Ashford. Designed the UI and wrote code to print out the risk level of the patient based on what was entered into the program.


Classroom Projects – MTSU

Designed a program that allows for 2 computers to message one another.

Built a compiler for the COOL programming language from the ground up.


Dungeons & Dragons Adobe Class Coding

Wrote code to show what different classes were able to do at specific levels automatically so people would not need to write down/update the classes themselves

Timeline

Sales Representative

Cape Reserve
06.2024 - 10.2024

Cashier

Wine Cellar
02.2022 - 05.2024

Full-Time Installer/Repair Man

Window World of Jackson
01.2020 - 02.2022

Freelance Technical Support/Video Platform Development for Graduate Education

SA Swallowing Services
01.2017 - Current

Bachelor of Science - Computer Science

Middle Tennessee State University

High School Diploma -

Hillwood High School
Parker Boudreau