Parthiban Samidurai
Fraud Analyst
Chennai
Work Preference
Summary
Experienced Fraud Analyst with expertise in fraud detection, transaction monitoring, financial crime prevention and risk assessment within the banking and financial services industry. Skilled in investigating complex fraud cases, identifying emerging fraud trends, minimizing financial losses, and ensuring compliance with regulatory and internal policies. Strong analytical, problem-solving, and stakeholder management skills with a proven track record of improving fraud controls and operational efficiency.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Fraud Analyst
Barclays Global Service Centre
03.2021 - Current
- Conduct end-to-end investigations of complex fraud cases while ensuring compliance with internal policies and regulatory requirements.
- Analyzed suspicious transactions and flagged potential fraud cases for investigation.
- Developed comprehensive reports on fraud trends to inform risk management strategies.
- Implemented process improvements that increased accuracy in fraud detection systems.
- Conducted risk assessments and recommended actionable solutions for identified vulnerabilities.
- Played key role in recovery of substantial amounts of funds by resolving complex fraud cases.
- Collaborated with cross-functional teams to develop comprehensive fraud prevention strategies.
- Developed customized reports for senior management, highlighting key trends and insights on fraud-related issues.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Identify emerging fraud trends and recommend proactive fraud prevention measures.
- Reviewed high-risk fraud cases and provided guidance on complex investigations and escalations.
- Perform root cause analysis and prepare investigation reports for senior management.
- Mentor junior analysts and provide guidance on investigation methodologies.
- Managed workflow allocation to optimize productivity and customer turnaround times.
Process Advisor
Barclays Global Service Centre
09.2015 - 03.2021
- Processed customer requests and banking transactions while ensuring compliance with internal policies and regulatory requirements.
- Handled customer queries and provided timely resolutions within agreed service levels.
- Performed quality checks to maintain high accuracy in transaction processing.
- Analyzed operational processes to identify inefficiencies and propose improvement strategies.
- Mentored junior specialists in process management techniques and system navigation.
Process Advisor
Kelly's India Private Ltd (Behalf of Barclays)
12.2014 - 09.2015
- Analyzed operational processes to identify inefficiencies and propose improvement strategies in retail banking.
- Enhanced product quality with rigorous testing and adherence to industry standards.
- Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
- Streamlined process workflows to enhance operational efficiency and reduce turnaround times.
Education
Master of Computer Applications - MCA
Hindusthan College of Engineering And Technology
Coimbatore, India 04.2001 -
Bachelor of Science - Information Technology
Thanthai Hans Roever College of Art And Science
Perambalur, India 04.2001 -
Skills
Fraud Investigation
Fraud Detection & Prevention
Transaction analysis
Report Preparation
Case Management
Risk Assessment
Teamwork and collaboration
Coaching and Mentoring
Multitasking Abilities
Team Leadership
Accomplishments
- Reduced fraud losses by 15% through enhanced investigation and monitoring processes.
- Supervised team of 12 staff members which include chennai & noida and handling 5 different process in fraud operations.
- Consistently achieved 100% quality scores and met all monthly SLA targets.
- Implemented process improvements that reduced case handling time by 25%.
- Achieved outstanding performance in last year and received recognition for operational excellence.
Languages
English
Tamil
Telugu
Timeline
Fraud Analyst
Barclays Global Service Centre
03.2021 - Current
Process Advisor
Barclays Global Service Centre
09.2015 - 03.2021
Process Advisor
Kelly's India Private Ltd (Behalf of Barclays)
12.2014 - 09.2015
Master of Computer Applications - MCA
Hindusthan College of Engineering And Technology
04.2001 -
Bachelor of Science - Information Technology
Thanthai Hans Roever College of Art And Science
04.2001 -