Parul Modi

Working as a Quality Assurance Consultant for S2C Process for Leading Financial Organization.(June 2023 - till date)
* Conducting Quarterly Audits
* Performing RCA & CAPA on the Complaints/Errors/Breaches
* Maintaining and Sharing monthly accuracy Reports
* Ensuring proper Governance in terms of Quality standards defined by the Organization and client.
* Providing Process Improvement ideas
Managing Procurement Concierge Helpdesk for a world’s leading US Based Gaming and Entertainment Company.(April 2022 to May 2023)
▪ Addressing all Procurement related issues of internal stakeholders and Suppliers
▪ Handling Contracts - Requests and Amendments.
▪ Working with Internal Stakeholders/Teams in resolving concerns received on day-to-day basis
▪ Training Internal Requester on Creating PRs in Oracle.
▪ Submitting PRs in Oracle and Contracts in Ariba.
▪ Handling Supplier on-boarding Requests.
▪ Assigning and handling Tasks.
▪ Conducting Internal Audits for Tasks performed by the Team.
▪ Making Weekly Dashboards - Projecting Volume and Performance Metrics

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Managing a retail store of Fashion Apparel
• Managed P&L by optimizing input Sourcing Cost
• Managed Operational efficiency
• Hired recruited and trained employees for regular operations
• Exploring various sources of procurement to control cost and diversify offerings
• Negotiating with suppliers and traders to control costs
• Developed incentive program to reward best performers
• Motivating employees for excellence in performance
• Handling digital marketing
• Implementing innovative promotions to drive store revenue
• Handling Accounts – generating monthly sales and Purchase report.

• Working as a Project Manager for Global IT and Capital Procurement Project for a Global FMCG Manufacturing Leader
• Manage S2P and P2P Projects for IT and Capital Purchase for Global requirement
• Identify Cost reduction opportunities to achieve financial goals
• Identification of Strategic Suppliers
• Transitioning of New Business Processes from Client
• Defining Standard Operating Procedures
• Knowledge Transfer and Training to the Team
• Team Billability and Utilization
• Client Relationship Management
• Identify areas of Improvement to continually drive performance and Business results
• Onsite & Offshore coordination
• Delivery Management
• Quality Controls & Internal Compliance
• Provide periodic Reporting to Top Management on the Project
• Accomplishing the project objectives within the constraints of the project
• Train and educate the Team on the Business Process and Control
• Risk Management-identifying risks and planning their Management/Mitigation
• Monitoring Process and Team performance
• Highlighting areas of slippage and initiating Corrective Action
• Ensuring appropriate Communication between the members of the Project Delivery Team and other project stakeholders like Client and Suppliers
• Conducting Organizational Trainings across different Projects.

• Worked as a Process Lead
• Handling a Team of Logistics Coordinators for USA based leading Telecom Company
• Transitioned Logistics Process (PO to GR/Invoice Entry in SAP) for a Service Line of the Client
• Handling and Leading a team of Logistics Coordinators
• Receiving work from the client and assigning/allocating task to the team
• Sending Productivity, Accuracy and Volume Report to higher Management
• Handling a role of a Key User
• Troubleshooting/Providing First Level Support to the team in case of Transaction issues in Sap
• Developing a Training Plan and training new hires
• Process involves processing End to End activity in SAP which involves Sales Order Creation, Supplier Purchase Order Creation, Creating Goods Receipt, and Invoice Creation
• Working with various US based Telecom Customers and handling Customer specific activities
• Cascading all knowledge updates to the team
• Handling Escalations and issues
• Resolving issues and planning corrective and preventive actions to fix the problem.

• Worked as a Senior Supply Chain Analyst, handling a role of a Buying Team Lead for a USA based Client in IT Procurement Division
• Plan, prepare, and administer Requests for Proposals, Information, and Quotes in accordance with procedural requirements and established policies
• Communicate and interface with internal customers and suppliers
• Negotiate and manage the execution of contracts with suppliers in accordance with appropriate measures to develop proper working relationships and ensure the long-term, cost effective supply of materials/services
• Coordinate between internal business groups and suppliers and manage the execution of contracts and agreements to conclusion in the best interests of the company and team
• Obtain Quotations from suppliers and contribute to the award process based on the information obtained
• Manage Supplier Relationships by collecting relevant information and conducting evaluations to gain best possible terms for the Organization
• Monitor exceptions within the Purchase-to-Pay process and establish guidelines to reoccurring issues in the effort to provide more transparency, reduce risk, and ensure proper and controlled purchasing occurs
• Provide Reports, analyze data, trends on company’s margin
• Evaluate and analyze quotes and bids.

• Worked as a Senior Executive for a USA based Home Furnishing Company
• Preparing and analyzing RFQs
• Gather quotations, examine bids and negotiate price
• Analyzing quotes – Cost and Margin Analysis
• Handling Cost reduction programs
• Compiling RFQ, analyse results and submitted recommendations to the internal requestor
• Maintaining Supplier Matrix
• Purchase Order Administration, Inventory Analysis – Keeping a check on Inventory, and making Projections
• Planning Inventory requirements meet forecast and actual orders
• Sales Analysis – considering trends and forecast
• Keeping Track of Time and Action Plan of Orders placed
• Plan, schedule and monitor the movement of materials through the production cycle
• Expedite delivery of goods
• Making Sales and Inventory Reports weekly
• Order, reschedule and expedite Products based on requisitions
• Delivery Management - Follow up on open Purchase Orders with vendors to ensure on-time delivery
• Monitor and track Customer orders, deliveries, and product quality
• Creating SKU( Stock Keeping Unit or Item in SAP), Handling Customers requirement (pertaining to customer specific goods) and handling vendors accordingly.

• Worked as a Team member in a semi-technical Campaign for British Telecom
• Handling Billing related queries, raising connections, offering value added services, raising disputes, etc.