PARVATHY KRISHNAN
Product specialist
Trivandrum
Summary
Dynamic and results-driven Project Manager with a Master’s in Engineering Management and a proven track record of successfully delivering multiple projects within the UK railway sector.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail specialist
CrossCountry Trains
02.2023 - 01.2025
- Delivered multiple projects, including one under the UK Rail SISJ program, with end-to-end responsibility for planning and deployment.
- Developed detailed project plans including risk assessment and performed UAT to validate system functionality and ensure alignment with project requirements.
- Generated project status reports and prepared meeting materials for stakeholders and suppliers, documenting minutes and tracking actions for follow-ups.
- Reviewed performance by regularly extracting and analyzing reports from Tableau and other dashboards.
- Worked closely with procurement and legal teams on supplier contracts and compliance documentation.
- Coordinated with cross-functional teams to align retail initiatives across onboard, online, and white-label platforms.
- Supported financial processes including supplier invoicing, cost tracking, and reconciliation activities.
Product Specialist
BYJU'S
09.2019 - 07.2021
- Ensured product-market fit and quality assurance through active user communication and analysis of customer feedback.
- Delivered detailed product presentations and demonstrations, effectively communicating technical concepts to stakeholders.
- Translated business objectives and user needs into prioritized product requirements, managing workflows and resource allocation to deliver high-priority features.
- Provided on-site and remote technical support, while proactively addressing client queries and communicating updates to ensure fast resolution.
- Analyzed user behavior and consumer data to optimize product effectiveness and implement risk-mitigating controls.
Intern
National Institute of Interdisciplinary Science and Technology
07.2018 - 10.2018
- Worked on an Indo-US project focused on converting paper rejects to biofuel, conducting in-depth research and lab-scale experiments.
- Converted all end-to-end (E2E) processes for the project into process maps.
- Inputted key metrics on spreadsheets to maintain updated information.
- Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Maintained calendar and scheduled meetings and appointments to streamline operations.
Education
Master's - Engineering Management
University of Leicester
Leicester, UK01-2023
Bachelor's - Chemical Engineering
M S Ramaiah Institute of Technology
Bengaluru, India08-2019
Skills
Proficient in Microsoft office
Project planning and execution
Cross-functional team leadership
Agile methodologies
Analytical problem-solving
Written and verbal communication
Equipment calibration
Cost Engineering
Systems engineering
Documentation
Team work and Scheduling
Certification
NPTEL online course in Fundamentals of Food Processing Engineering, Indian Institute of Technology (IIT)
Timeline
Retail specialist
CrossCountry Trains
02.2023 - 01.2025
Product Specialist
BYJU'S
09.2019 - 07.2021
Intern
National Institute of Interdisciplinary Science and Technology
07.2018 - 10.2018
Master's - Engineering Management
University of Leicester
Bachelor's - Chemical Engineering
M S Ramaiah Institute of Technology
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