Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Patricia Coleman

Parsons

Summary

Dynamic Store Manager at CBD/hemp Connestion with proven expertise in customer service and team leadership. Enhanced customer satisfaction ratings through effective coaching and proactive problem-solving. Skilled in cash management and inventory control, fostering a positive work environment that drives team success and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

CBD/hemp Connestion
01.2020 - 04.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Supervised guests at front counter, answering questions regarding products.

Private Caregiver

Mary Burton
01.2016 - 01.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
  • Assisted clients with daily living activities for improved quality of life.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Facilitated patient mobility by assisting with transfers, ambulation, and exercises as prescribed by therapists.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Medical Office Assistant

The Cades Center
03.2013 - 12.2015
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Registered patients and completed associated paperwork for accurate records.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
12-2025

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Cash management
  • Shift scheduling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved certification by completing CPR training with accuracy and efficiency.

Certification

  • Health and wellness certifed comsultant, CBD/Hemp Connection - 2021

Timeline

Store Manager

CBD/hemp Connestion
01.2020 - 04.2023

Private Caregiver

Mary Burton
01.2016 - 01.2019

Medical Office Assistant

The Cades Center
03.2013 - 12.2015

High School Diploma -

Cornerstone Christian Correspondence School

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Patricia Coleman