Dynamic Lead Instructor at ChildPlus Software with a proven track record in mentoring and training, enhancing program compliance through effective use of ChildPlus Software. Skilled in relationship building and training planning, I drive engagement and continuous improvement, ensuring high performance evaluations and successful outcomes for Head Start programs.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Lead Instructor
ChildPlus Software
01.2016 - Current
Conduct in-person and virtual trainings focused on effective ways to improve Head Start Pre-K and Early Head Start program's use of ChildPlus Software to document services to children, pregnant women and their families, as well as staying in compliance with the Head Start Program Performance Standards.
Analyze feedback from training sessions to refine my instructional strategies and performance to maintain an outstanding performance evaluation level.
Evaluate instructional effectiveness through observation and assessment, driving continuous improvement efforts.
Mentoring new instructors, fostering professional growth to enhance their training sessions.
Collaborated with cross-functional teams suggesting enhancements to our training curriculum including software updates and Head Start Performance Standards.
ERSEA Coordinator
Chattanooga Head Start/Early Head Start
11.2013 - 01.2016
As the Eligiblity, Recruitment, Selection, Enrollment and Attendance (ERSEA) Coordinator I was responsible for recruiting families for enrollment into the Head Start/Early Head Start programs. Enrolling and maintaining full enrollment for 997 participants.
Entered data, generated reports, and produced tracking documents using ChildPlus Software.
Enhanced operational workflows by maintaining well-organized documentation in QuickBase and HubSpot, updating records accurately and prior to deadlines set be my supervisor.
Created workbooks using Adobe Acrobat software which were sent to clients to use during both in-person and virtual training sessions.
Kept high average of performance evaluations.
ChildPlus Specialist
Family Resource Agency
05.1996 - 07.2012
Entered all data into the ChildPlus for SE TN Head Start prior to additional Data Entry Staff being hired. Data was entered for 448 Head Start/Early Head Start children, pregnant women, and their families
Trained all Head Start/Early Head Start staff on every component of the ChildPlus Software program.
Supervised between 1 and 3 additional Data Entry Specialist which included quality monitoring of data entered, training data entry on new and/or enhanced features to ensure staff had the knowledge to enter data efficiently and accurately.
Met with data entry staff on a monthly basis and more often if needed.
Worked closely with all management staff to ensure the agency was maintaining compliance with the Office of Head Start's Head Start Program Performance Standard which was crucial to ensure Federal Grants were maintained and tri-annual review data was accurate with no findings occurring during my 16+ years with Family Resource Agency's Tennessee Head Start/Early Head Start Program.
Worked with all management staff for reporting of the annual Program Information Report (PIR) had accurate data and uploaded the information into the Office of Head Start's national database used for reporting of the PIR. This data was used in our Tri-Annual Reviews conducted by a review team from the Office of Head Start.
Church Missionary
Church of God Ministry to the Military
09.1990 - 06.1994
1990 - 1992: Along with my husband and daughter we ministered to U.S. Military members and their families at the Christian Servicemen's Center in Sigonella, Sicily.
1992 - 1994: Along with my husband and daughter we ministered to U.S. Military members and their families at the Christian Servicemen's Center in Wuerzburg, Germany.
Conducted the Ladies Ministry at both Christian Service Men's Centers which consisted of monthly meetings, outreach within the communities we served, and ministering to women as needed.
Education
Bachelor of Science -
Bryan College
Dayton, TN
12-2010
Associate of Science - Criminal Justice
Cleveland State Community College
Cleveland, TN
05-2005
Skills
Mentoring abilities
Relationship building
Training Attendee engagement (Virtual and In-Person)
Training planning
ChildPlus Software
Adobe Acrobat Pro
Certification
Certified Lead Instructor, ChildPlus Software by Procare - 2018 - Current