PATRICIA Henning
Ripley
Summary
Driven by a results-focused approach, I leveraged my customer service expertise and business acumen at Save The Children Head Start Federation to assist with impactful community partnerships and enhance program effectiveness. My ability to coordinate schedules and I am a Collaborative Assistant Program Director possessing excellent multitasking, and problem-solving capabilities. Bringing 5 years of comprehensive experience planning and monitoring work calendars and project budgets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Assistant Program Director
Save The Children Head Start Federation
04.2023 - Current
- Assisted with developing strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Assisted with developing strong relationships with community partners along with the Program Director collaborating on initiatives to improve program reach and impact.
- Maintained accurate records related to Center Director's participation.
- Created a welcoming environment for participants by designing inclusive spaces that foster collaboration and learning opportunities.
- Supervise Center Director's all Head Start sites.
Client Care Coordinator
Camelot Care Counseling Services
05.2014 - 05.2017
- Applied strategic thinking skills when evaluating potential solutions or alternatives during foster home visits
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Analyzed feedback from clients to identify patterns and trends requiring attention or action from management.
- Supported foster parents by supporting families during difficult transitions of children into the homes.
Family Coordinator
Union Life Mission
09.2012 - 09.2014
Provided assistance to families that were in need of food, clothes, shelter, and utilities.
Education
Bachelor of Universal Studies - Education, Health & Behavior Science
University Tennessee At Martin
Martin, TN12.2013
Associate of Applied Science - Early Childhood Education
Jackson State Community College
Jackson, TN05.2005
High School Diploma -
Ripley High School
Ripley, TN05.1983
Skills
- Customer service experience
- Business knowledge
- Administration knowledge
- Scheduling Coordination
Timeline
Assistant Program Director
Save The Children Head Start Federation
04.2023 - Current
Client Care Coordinator
Camelot Care Counseling Services
05.2014 - 05.2017
Family Coordinator
Union Life Mission
09.2012 - 09.2014
Bachelor of Universal Studies - Education, Health & Behavior Science
University Tennessee At Martin
Associate of Applied Science - Early Childhood Education
Jackson State Community College
High School Diploma -
Ripley High School
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