Patricia LeMond
Columbia
Summary
Results-driven professional with extensive experience in unit management and team leadership. Known for improving operational efficiency and fostering collaborative work environment. Reliable and adaptable with strong focus on achieving team goals and delivering high-quality results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Unit Manager
Travelers
11.2001 - 06.2022
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality standards.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations including URAC.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
- Enhanced operational efficiency, redesigning workflow processes.
- Improved employee retention with comprehensive mentorship and feedback system.
- Balanced risk management with strategic objectives to optimize overall business performance outcomes.
- Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
Education
Associate of Applied Science - Nursing
Jackson State Community College
Jackson, TNSkills
- Staff development
- Employee recruitment and hiring
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking Abilities
- Critical thinking
- Verbal and written communication
Certification
Commission for Case Manager Certification
Valid Through 5/31/2028
Timeline
Unit Manager
Travelers
11.2001 - 06.2022
Associate of Applied Science - Nursing
Jackson State Community College
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