Patrick Holder
Collierville
Summary
Results-oriented Manager skilled in analytical problem-solving and team building. Enhances customer relations and fosters partnerships. Experienced Assistant Golf Professional specializing in teaching, upselling, and delivering high service standards. Excels in event planning and marketing with a focus on individualized service and detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Golf Professional
Spring Creek Ranch
Collierville
07.2025 - Current
- Implemented golf camp for diverse skill levels, expanding client base and driving revenue growth.
- Organized golf tournaments and events, fostering community engagement and participation.
- Supervised play pace on the golf course to create positive experiences for players.
- Encouraged younger team members through coaching and feedback., leading to significant improvement in competition results.
- Supported special events at the facility, ensuring smooth operations.
Assistant Golf Professional
City of Memphis
Memphis
03.2024 - 07.2025
- Provided outstanding customer service to enhance golfer experience and satisfaction.
- Coordinated golf tournaments and events to increase community participation and strengthen relationships.
- Oversaw daily pro shop operations, ensuring efficient inventory management and product availability.
- Trained and supervised junior staff in customer service protocols.
General Manager
Esporta Fitness
Collierville
12.2021 - 04.2024
- Cultivated strong working relationships with staff, enhancing team collaboration and morale.
- Executed sales and operational activities, producing results that met or exceeded business plan.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assessed employee performance and provided constructive feedback, driving skill enhancement.
- Created employee development plan, clarifying expectations and facilitating team growth.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Lead Landscaper
DIAMOND LAWN CARE
Collierville
12.2017 - 12.2021
- Led crew in landscaping and lawn maintenance, ensuring high standards of customer satisfaction.
- Executed planned landscaping designs, optimizing sod and foliage layouts for aesthetic impact.
- Arranged decorative stones and plants to create visually appealing garden designs.
- Mulched and aerated lawns to promote and sustain growth.
- Mowed and edged lawns, using power mowers and edgers.
- Supervised daily landscaping operations to ensure high-quality service delivery.
Education
High School Diploma -
Arlington High School
Arlington, TN05-2014
No Degree - Finance
University of Memphis
Memphis, TNSkills
- Golf Operations
- Course Maintenance
- Turf Management
- Event Planning
- Point of Sale
- Inventory management
- Staff Management
- Staff supervision
- Employee training
- Budget Management
- Sales Strategies
- Technical Proficiency
- Problem solving
- Customer service
- Customer rapport
Certification
PGA program Associate
Personal Information
Willing To Relocate: Anywhere
Timeline
Assistant Golf Professional
Spring Creek Ranch
07.2025 - Current
Assistant Golf Professional
City of Memphis
03.2024 - 07.2025
General Manager
Esporta Fitness
12.2021 - 04.2024
Lead Landscaper
DIAMOND LAWN CARE
12.2017 - 12.2021
High School Diploma -
Arlington High School
No Degree - Finance
University of Memphis