Lowe's District Manager - 21 Years, Leading 14 stores with annual sales of $900M, and 3,000 employees. District Manager of the Year in 2016, leading the company in customer service, employee engagement, sales & profit, operational excellence for two decades.
Focus is on building high performance teams with company leading performance, through talent sourcing, vetting, training, development, engagement, and performance management.
Skill Strengths in communication, organization, planning, decision making, structure, consistency.
District Manager - Lowe's Home Improvement 21 Years
* Leading 14 stores with annual sales of $900M, 3K employees, $80M inventory.
* Responsible for talent acquisition, staffing, scheduling, training, development, customer focus, employee engagement, operational excellence, sales & profit.
* Primary focus on building high performance teams to achieve leading performance within company and industry.
* Top Accomplishments: District Manager of the Year, #1 in Customer Focus Companywide, #1 Employee Engagement Companywide.
Store Manager - Lowe's Home Improvement 11 Years
* Leading multiple stores across multiple states, with average annual sales volume of $55M, 180 employees, $5M inventory.
* Responsible for staffing, scheduling, training, development, employee engagement, customer focus, inventory management, operational excellence, sales & profit.
* Primary focus on building a high performance team to achieve company leading performance in employee engagement, customer focus, operational excellence, sales & profit.
* Store Manager of the year candidate, Leading company performance in sales, profit, customer service, operations.
* Leadership
* Building High Performance Teams
* Employee Engagement
* Customer Focus
* Performance Management
* Communication
* Organization
* Planning
* Project / Process / Productivity Management
* Decision Making
* Inventory Management
* 2016 District Manager of the Year
* 2013, 2014, 2015, 2016, 2017 Red Vest Leadership Award
* 2011 - 2024 #1 Customer Service & Employee Engagement Companywide
Kenan Flagler Business School