Paula Mull
Memphis
Summary
Accomplished professional with a proven track record in passenger transportation and customer service, exemplified during tenure at ABM Aviations. Expert in navigational systems and GPS, ensuring timely and safe travel. Recognized for exceptional time management and fostering trust through reliability, significantly enhancing client satisfaction and operational efficiency.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Overview
21
21
years of professional experience
Work History
MATAplus Driver
Memphis Area Transit Authority
01.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Supply Administration Clerk
United States Census Bureau
08.2018 - 12.2020
- Boosted overall operational performance by identifying areas for improvement in supply administration processes and implementing targeted solutions.
- Ensured optimal stock levels for essential items, conducting regular audits and maintaining accurate records.
- Demonstrated a strong commitment to workplace safety by adhering to established protocols and contributing to the development of new guidelines when necessary.
- Strengthened relationships with vendors through effective communication, negotiation of favorable terms, and prompt issue resolution.
Shuttle Driver
ABM Aviation
04.2017 - 11.2019
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Transported customers to and from aviation school and FedEx plane shuttle.
Bus Driver
Greyhound
08.2016 - 04.2017
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Security Officer
Guardsmark LLC
10.2003 - 02.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
High School Diploma -
Westwood High School
Memphis, TN06-1990
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Passenger transportation
- Navigational systems and GPS
Timeline
MATAplus Driver
Memphis Area Transit Authority
01.2023 - Current
Supply Administration Clerk
United States Census Bureau
08.2018 - 12.2020
Shuttle Driver
ABM Aviation
04.2017 - 11.2019
Bus Driver
Greyhound
08.2016 - 04.2017
Security Officer
Guardsmark LLC
10.2003 - 02.2015
High School Diploma -
Westwood High School
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