Summary
Overview
Work History
Education
Skills
Timeline
Generic

Penni Seal

Maryville

Summary


Professional with strong background in eligibility coordination, bringing track record of ensuring accurate and timely processing of applications. Skilled in collaboration, adapting to changes, and achieving measurable results. Known for effective communication, problem-solving, and attention to detail, ensuring compliance and high standards. Reliable team player with focus on driving outcomes and meeting organizational goals.

Overview

14
14
years of professional experience

Work History

Eligibility Coordinator

Blount Gastroenterology Associates
07.2022 - Current
  • Mentored junior staff members on best practices in determining client eligibility while maintaining a high level of confidentiality.
  • Developed customized action plans for each case, enabling efficient resolution of eligibility issues.
  • Analyzed data trends related to client demographics and program utilization rates, providing valuable insights for program improvements.
  • Streamlined case processing for better efficiency by implementing organizational strategies and prioritizing tasks.
  • Improved client satisfaction by efficiently managing eligibility cases and providing timely updates.
  • Managed caseloads effectively through regular follow-ups and prompt communication with clients, ensuring their needs were met throughout the process.
  • Organized relevant documentation for audits both internally and externally ensuring compliance within established guidelines.
  • Resolved discrepancies with client applications to verify eligibility.

Phlebotomist

Pathgroup Labs
03.2011 - 07.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Packaged and shipped specimens to central lab daily.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Assisted in training and onboarding new phlebotomists.
  • Reviewed and processed requisitions for laboratory tests.
  • Monitored supply levels and placed orders for laboratory supplies.

Education

General Studies

Campbell County High School
City Of La Follette, TN
06-1984

Skills

  • Effective communication skills
  • Documentation and paperwork
  • Data entry
  • Appointment scheduling
  • Documentation and reporting
  • Telephone etiquette
  • Recordkeeping and data input
  • Eligibility procedures
  • Teamwork
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Organizational skills

Timeline

Eligibility Coordinator

Blount Gastroenterology Associates
07.2022 - Current

Phlebotomist

Pathgroup Labs
03.2011 - 07.2022

General Studies

Campbell County High School

Similar Profiles

CREATE PROFILE
Penni Seal