Percia Nesam
Data Analyst
Chennai
Summary
Result-driven Data Analyst with 6 years of total IT experience, including 4 years in data analytics and 2 years in IT infrastructure. Proficient in SQL, Power BI, Excel and Tableau. Strong analytical and communication skills with a proven ability to deliver insights and optimize decision-making in fin-tech and healthcare domains. Hands-on experience with large datasets, data modeling, dashboards, and automation.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
3
3
Certifications
Work History
Data Analyst
Kyndryl
Chennai
09.2021 - Current
- Company Overview: Client: Kaiser Permanente & BNY Mellon
- Built and optimized 60+ Power BI dashboards and reports to track KPIs such as patient admission trends, treatment costs, claim approvals, and SLA performance.
- Designed drill-through pages, row-level security (RLS), and scheduled refreshes using Power BI Service.
- Used advanced DAX (e.g., YTD, dynamic segmentation, cumulative totals) to develop meaningful financial and operational metrics.
- Automated data workflows using Power Query and Python, reducing manual reporting effort by 40%.
- Performed root cause analysis and developed incident trend dashboards for BNY Mellon infrastructure data.
- Worked closely with cross-functional teams (finance, operations, infra support) to gather requirements and deliver insights.
- Client: Kaiser Permanente & BNY Mellon
- Tools: Power BI, SQL Server, Excel, Azure, ServiceNow
Systems Admin– IT Infrastructure (UCS & PowerFlex)
IBM India Pvt Ltd
Bengaluru
06.2019 - 08.2021
- Administered Cisco UCS blade and rack servers, and managed Dell EMC PowerFlex for enterprise clients.
- Performed firmware upgrades, system health checks, error detection, and remote troubleshooting.
- Generated infrastructure health reports and logs to assist data center teams.
- Worked with iDRAC, vCenter, and Intersight for remote monitoring and management.
- Tools: UCS Manager, iDRAC, PowerFlex UI, Excel, PowerShell
Education
Bachelor of Engineering - Electronics & Instrumentation Engineering
SRM Easwari Engineering College
Chennai, India 04.2001 - 01.2017
Skills
- Analytics Tools: Power BI, Tableau, Excel (Pivot Tables, Power Query), Looker
- Languages & Querying: SQL, DAX, Power Query (M)
- Databases: SQL Server, Oracle, MySQL
- ETL Tools: Power Query
- Cloud/Infra: Dell PowerFlex, Cisco UCS
- Version Control: Git, GitHub
- Other Tools: JIRA, ServiceNow
Project Highlights
- Kaiser Permanente – Healthcare Dashboarding, Developed dashboards for patient visit trends, appointment scheduling, hospital occupancy, and insurance claims., Integrated data from multiple sources including Excel, SQL Server, and flat files., Used slicers, bookmarks, and drill-through for executive reporting., Designed DAX formulas for average length of stay, readmission rates, and department-wise costs.
- BNY Mellon – Infra Monitoring Analytics, Built dashboards for incident ticket trends, server uptime, SLA violations, and team performance., Integrated ServiceNow data using REST API and Power Query., Developed KPI alerts and performance scorecards for leadership.
Certification
Microsoft Azure Fundamentals - AZ 900
Internships
IoT & Analytics Intern at MAINTWIZ TECHNOLOGIES, Chennai Jan 2019 - Apr 2019
Performed data investigation and integration, including data cleansing, and transformation of data’s from Energy Meter. Designed a cost effective method of transmitting data from energy meter to IoT. Collected and analyzed information about digital data transmitter and digital data receiver. Applied IoT concepts on real life examples by connecting physical objects together in support of intelligent decision making.
Timeline
Data Analyst
Kyndryl
09.2021 - Current
Systems Admin– IT Infrastructure (UCS & PowerFlex)
IBM India Pvt Ltd
06.2019 - 08.2021
Bachelor of Engineering - Electronics & Instrumentation Engineering
SRM Easwari Engineering College
04.2001 - 01.2017
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