Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Perla Sanchez

Shelbyville

Summary

  • Built a strong reputation for reliability, punctuality, and professionalism across multiple roles.
  • Delivered excellent customer service in fast-paced environments, including medical offices, retail, and front desk settings.
  • Served as a bilingual communicator (English/Spanish), improving service and accessibility for diverse customers and families.
  • Met or exceeded productivity and accuracy goals in warehouse picking and shipping roles.
  • Trusted with added responsibility (Key Holder, bilingual support) due to accountability and attention to detail.
  • Adapted quickly to new systems, procedures, and high-volume workloads while maintaining quality and safety standards.
  • Worked effectively as a team player, supporting coworkers and contributing to smooth daily operations.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Amazon
09.2023 - Current
  • Accurately picked customer orders by locating, scanning, and selecting items within the warehouse
  • Prepared, packed, and shipped orders following Amazon safety, quality, and productivity standards
  • Operated handheld scanners and warehouse systems to track inventory and order status
  • Maintained a clean, organized, and safe work area in compliance with safety guidelines
  • Worked efficiently in a fast-paced environment while meeting daily productivity goals
  • Collaborated with team members and supervisors to ensure timely order fulfillment

Key Accomplishments:

  • Consistently met or exceeded daily picking and shipping rate expectations
  • Maintained high accuracy in order fulfillment, reducing errors and returns
  • Demonstrated strong reliability through punctuality and consistent attendance
  • Adapted quickly to workflow changes and peak-volume periods
  • Followed safety procedures, contributing to a safe and efficient work environment

Bilingual Receptionist/ Dental Assistant

Cahaba Valley Pediatric Dentistry
10.2021 - 08.2023
  • Greet and assist patients and families in a busy, customer-focused environment
  • Manage check-in, scheduling, and data entry with accuracy and confidentiality
  • Communicate clearly with coworkers and customers, including Spanish-speaking guests
  • Multitask efficiently during high-volume periods

Key Accomplishments:

  • Served as a primary bilingual contact, improving communication for Spanish-speaking families
  • Maintained accurate patient and insurance records with consistent attention to detail
  • Supported smooth daily operations in a fast-paced setting

Receptionist

The Male Room
05.2020 - 08.2021
  • Greeted customers and answered phones in a professional, welcoming manner
  • Maintained clean, organized front desk and common areas
  • Assisted with daily operations in a fast-paced environment

Key Accomplishments:

  • Recognized for remaining calm and professional when handling customer concerns
  • Helped maintain an organized and efficient front desk area
  • Supported a positive customer experience through consistent service

Key Holder

Style Encore
05.2019 - 05.2020
  • Provided friendly customer service and assisted shoppers with product selection
  • Processed cash and POS transactions accurately
  • Opened and closed store and supported daily operations as Manager on Duty
  • Collaborated with team members to meet sales goals

Key Accomplishments:

  • Trusted with Key Holder responsibilities due to reliability and accountability
  • Increased per-customer sales through effective product recommendations
  • Maintained strong cash-handling accuracy

Education

High School Diploma -

Chelsea High School
Chelsea, Alabama

Skills

  • Customer Service
  • Teamwork & Communication
  • Cash Handling
  • Time Management & Multitasking
  • Reliability & Punctuality
  • Cleanliness & Organization
  • Bilingual: English & Spanish

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Amazon
09.2023 - Current

Bilingual Receptionist/ Dental Assistant

Cahaba Valley Pediatric Dentistry
10.2021 - 08.2023

Receptionist

The Male Room
05.2020 - 08.2021

Key Holder

Style Encore
05.2019 - 05.2020

High School Diploma -

Chelsea High School
Perla Sanchez