Peter Mills
Morristown
Summary
Dynamic assistant manager experienced in employee training, team collaboration, and operational efficiency. Successfully improved service standards and customer satisfaction through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Tidal Wave Auto Spa
Jefferson City
08.2024 - Current
- Coordinated inventory management to maintain adequate supply levels for services.
- Delivered exceptional customer service to drive satisfaction and repeat business.
- Implemented quality control measures to consistently uphold high service standards.
- Trained new employees on operational procedures and company policies, enhancing team performance.
- Monitored equipment maintenance for optimal performance of car wash systems.
- Resolved customer issues promptly to improve overall experience at the spa.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
Production Worker
Otics Usa
Morristown
05.2023 - 01.2024
- Operated machinery to assemble electronic components, optimizing efficiency.
- Inspected products for quality and compliance with specifications.
- Collaborated with team members to meet production schedules.
- Trained new employees on operational procedures for enhanced performance.
- Maintained organization and cleanliness of production area to ensure safety.
- Documented production activities according to company standards.
- Monitored production line operations for efficiency and accuracy.
- Troubleshot technical issues during assembly processes for immediate resolution.
Line Operator
Clayton Homes
Bean Station
05.2021 - 05.2023
- Operated machinery for efficient assembly of modular homes.
- Monitored production lines to ensure quality and safety compliance.
- Maintained equipment through routine inspections and minor repairs.
- Trained new operators on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency.
- Communicated production issues effectively with supervisors.
- Collaborated with team members to optimize assembly tasks and strategies.
- Maintained a clean work environment by adhering to all safety protocols.
Education
High School Diploma -
Morristown West High
Morristown, TN05-2011
Skills
- Quality control and assurance
- Employee training and development
- Equipment maintenance and troubleshooting
- Team collaboration and leadership
- Conflict resolution strategies
- Effective communication skills
- Time management techniques
- Problem solving abilities
- Critical thinking skills
- Attention to detail
- Policy enforcement and compliance
- Adaptability and flexibility in work
- Goal setting and achievement
- Workload management strategies
- Workplace safety practices
- Strategic thinking and planning
- Multitasking and organizational skills
References
References available upon request.
Timeline
Assistant Manager
Tidal Wave Auto Spa
08.2024 - Current
Production Worker
Otics Usa
05.2023 - 01.2024
Line Operator
Clayton Homes
05.2021 - 05.2023
High School Diploma -
Morristown West High