Peyton Light
Bristol
Summary
Proven leader at Lowe's Home Improvement, enhancing team productivity and customer service. Expertise in conflict resolution and relationship-building. Oversaw operations and developed strategies that improved service levels, ensuring customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Fulfillment Team Lead
Lowes Home Improvment
Bristol
01.2025 - Current
- Delegated tasks appropriately according to individual skill sets.
- Developed strategies to increase team productivity and improve customer service levels.
- Managed paperwork including invoices, reports, purchase orders.
Head Cashier
Lowes Home Improvment
Bristol
05.2022 - 01.2025
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
Cashier
Lowes Home Improvment
Bristol
02.2019 - 05.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Bristol Tennessee High School
Bristol, TN05-2018
Skills
- Team productivity
- Customer service
- Sales promotion
- Conflict resolution
- Time management
- Relationship building
Timeline
Fulfillment Team Lead
Lowes Home Improvment
01.2025 - Current
Head Cashier
Lowes Home Improvment
05.2022 - 01.2025
Cashier
Lowes Home Improvment
02.2019 - 05.2022
High School Diploma -
Bristol Tennessee High School
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