Phattarawan Khamrat
Madison
Overview
7
7
years of professional experience
Work History
BOH Line Cook
360 Bar and Bistro
07.2024 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Developed innovative, creative menu items and recipes.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Prepared and cooked meals according to recipes and customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Front of the House
Thai Kitchen
11.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Delivered pick-up and curbside orders to guests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier, Line Cook, Stocker
Sirinna's Thai Kitchen
11.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Ride Attendant
Casco. Inc
05.2022 - 09.2022
- Welcome customers, introducing and ensuring their safety.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Trained new ride operators on safety procedures and ride operations.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Supervisor's Assistant
Kalasin Flour Co., Ltd
06.2021 - 07.2021
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Secreaty Assistant
Pridi Banomyong International College
09.2018 - 07.2019
- Managed projects and activities for students
- Liaising with relevant organizations and clients.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Arts - Indian Studies
Pridi Banomyong International College, Thammasat University
Thailand06-2022
High School Diploma -
Eagle Christian School, Richland Center
WI, USA03-2017
High School Diploma -
Mahasarakham University Demonstration School (Secondary)
05-2018
Skills
- Basic Microsoft Office skills
- Thai and English bilingual
- TOEIC result of 815 points
- multitasking
- time management
- working in fast pace environment
- social skills
- costumer services
- experience in hospitality
- ability to work as individual and as a team
- Familiar with different POS Systems
PERSONAL DETAILS
I have experience as a secretary, managing projects, and dealing with outside organizations. I am enthusiastic to learn new things quickly and always do my best for the job under my responsibility.
PERSONAL SKILLS
- Adaptability
- Flexibility
- Problem-solving
- Responsibility
- Organized
- Capable to work as a team
- Have service mind
- Have cultural sensitivity
Timeline
BOH Line Cook
360 Bar and Bistro
07.2024 - Current
Front of the House
Thai Kitchen
11.2023 - Current
Cashier, Line Cook, Stocker
Sirinna's Thai Kitchen
11.2022 - 02.2023
Ride Attendant
Casco. Inc
05.2022 - 09.2022
Supervisor's Assistant
Kalasin Flour Co., Ltd
06.2021 - 07.2021
Secreaty Assistant
Pridi Banomyong International College
09.2018 - 07.2019
Bachelor of Arts - Indian Studies
Pridi Banomyong International College, Thammasat University
High School Diploma -
Eagle Christian School, Richland Center
High School Diploma -
Mahasarakham University Demonstration School (Secondary)