Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phil Noel

Clarksville

Summary

Dynamic professional with extensive experience in team building and safety training at Adventure Designs & Trainings LLC. Proven track record of enhancing guest engagement and operational efficiency through meticulous equipment inspections. Skilled in conflict resolution and relationship building, ensuring memorable experiences in high-pressure environments.

Overview

21
21
years of professional experience

Work History

Aerial Adventure Course Trainer/Builder/Inspector

Adventure Designs & Trainings LLC.
Whites Creek
07.2021 - Current
  • Facilitated team-building activities on the ropes course for diverse groups.
  • Ensured safety protocols were followed during all course operations.
  • Developed engaging lesson plans tailored to participant skill levels.
  • Guided participants through challenging obstacles to enhance teamwork and communication.
  • Maintained and inspected equipment to ensure proper functionality and safety standards.
  • Trained new instructors on course procedures and safety measures.
  • Collaborated with staff to create a positive and inclusive environment for all participants.
  • Utilized inspection tools to identify defects and ensure standards are met.
  • Documented inspection results and reported findings to management regularly.
  • Trained new inspectors on safety protocols and inspection procedures effectively.
  • Ensured adherence to industry regulations during all inspection activities diligently.
  • Documented all inspection results accurately in accordance with established guidelines.
  • Supervised participants while they were engaged in physical activities such as rock climbing, zip lining or rappelling.
  • Conducted pre-course orientations to review safety protocols and expectations of each participant before beginning any activity.
  • Provided guidance to participants during their experience by offering verbal instruction and motivation.
  • Organized groups into teams for team building activities such as trust falls and group initiatives.
  • Performed routine maintenance checks on ropes course equipment to ensure it is functioning properly.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.

Zip Line Tour Guide - Team Building Facilitator

Adveentureworks
Whites Creek
02.2021 - Current
  • Guided guests through zip line courses, ensuring safety and enjoyment.
  • Conducted pre-tour safety briefings and equipment checks for all participants.
  • Assisted in maintaining and inspecting zip line equipment for optimal performance.
  • Facilitated team-building activities to enhance guest experiences during tours.
  • Provided excellent customer service, addressing guest questions and concerns promptly.
  • Collaborated with team members to streamline tour operations and improve efficiency.
  • Monitored weather conditions to assess suitability for tours, prioritizing safety protocols.
  • Trained new guides on safety procedures and tour operations effectively.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Monitored guests throughout the entire tour to ensure safe operation of equipment and course navigation.
  • Assisted guests in getting into their harnesses properly before they began their tour.
  • Adhered strictly to safety protocols established by local authorities governing operation of ziplines within an area.
  • Checked customer reservations against waivers signed by each guest prior to beginning the tour.
  • Managed emergency situations calmly and efficiently if they arose during a zip line tour session.
  • Maintained a high level of professionalism when interacting with customers.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Facilitated workshops to enhance team collaboration and communication skills.

Assistant Manager

Jiffy Lube
Brentwood
12.2020 - 02.2021
  • Assisted in managing daily operations and ensuring customer satisfaction.
  • Coordinated employee schedules to optimize service efficiency and coverage.
  • Trained staff on safety protocols and proper use of equipment.
  • Oversaw inventory management to maintain adequate stock levels.
  • Implemented service procedures to enhance workflow and reduce wait times.
  • Handled customer inquiries and resolved service-related issues promptly.
  • Supported marketing initiatives to promote new services and offers effectively.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Machine Operator

Dale Tile
Dickson
07.2020 - 10.2020
  • Operated machinery to produce high-quality ceramic tiles efficiently.
  • Maintained equipment by performing routine inspections and cleaning tasks.
  • Monitored production lines to ensure smooth operation and timely output.
  • Collaborated with team members to troubleshoot equipment issues promptly.
  • Followed safety protocols to maintain a safe working environment for all staff.
  • Recorded production data and reported any discrepancies to supervisors.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Carry out regular safety checks on machinery prior to operation.
  • Comply with company policies regarding quality control procedures.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.

Irrigation Technician

Rainmaker
Nashville
03.2019 - 03.2020
  • Installed and maintained irrigation systems for residential and commercial properties.
  • Diagnosed and repaired faulty irrigation equipment efficiently.
  • Conducted routine inspections to ensure optimal system performance.
  • Collaborated with clients to design custom irrigation solutions tailored to needs.
  • Managed inventory of tools and materials for efficient workflow.
  • Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
  • Replaced worn out parts such as pipes, fittings, valve seals, solenoids.
  • Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
  • Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
  • Programmed automatic controllers with specific settings for each zone of an irrigation system.
  • Adjusted nozzles on sprinklers for optimal coverage area and spray direction.

Grounds Specialist

City of Brentwood
Brentwood
04.2004 - 06.2015
  • Operated landscaping equipment such as blowers, edgers, and mowers effectively.
  • Maintained lawns and gardens through mowing, trimming, and planting flowers.
  • Cleared debris from walkways, parking lots, and outdoor spaces regularly.
  • Assisted with irrigation system installation and maintenance to ensure proper watering.
  • Applied fertilizers and pesticides according to safety guidelines and regulations.
  • Collaborated with team members on large landscaping projects for public areas.
  • Monitored plant health and identified issues like pests or diseases promptly.
  • Ensured compliance with safety protocols while performing grounds maintenance tasks.
  • Cleared debris from sidewalks, driveways and parking lots using hand tools or power equipment.
  • Kept outdoor spaces looking clean and inviting with regular removal of leaves, sticks and other debris.
  • Operated vehicles and equipment safely to minimize risks to people and property.
  • Maintained and repaired a variety of grounds equipment, such as mowers, edgers, trimmers, blowers, and hedge clippers.
  • Pruned trees and bushes regularly for optimal shaping and better growth in upcoming seasons.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Lifted and removed fallen or damaged branches using hand and power tools.
  • Transported mulch, soil and sand using shovel and rake.
  • Provided recommendations for landscape improvements and enhancements.
  • Managed irrigation systems, including scheduling, repairs, and adjustments for optimal water usage.
  • Installed and maintained outdoor fixtures such as benches, signs, and fences.
  • Tracked and reported on grounds maintenance activities and expenses.
  • Responded to emergency maintenance requests as needed.
  • Managed project timelines and ensured alignment with company objectives.
  • Led team in developing operational strategies and improving workflow efficiency.

Education

Associate of Applied Science - Horticulture

Nashville State Community College
Nashville, TN
05-2011

Skills

  • Team building
  • Safety training
  • Equipment inspection
  • Customer service
  • Guest engagement
  • Operational efficiency
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Relationship building

Timeline

Aerial Adventure Course Trainer/Builder/Inspector

Adventure Designs & Trainings LLC.
07.2021 - Current

Zip Line Tour Guide - Team Building Facilitator

Adveentureworks
02.2021 - Current

Assistant Manager

Jiffy Lube
12.2020 - 02.2021

Machine Operator

Dale Tile
07.2020 - 10.2020

Irrigation Technician

Rainmaker
03.2019 - 03.2020

Grounds Specialist

City of Brentwood
04.2004 - 06.2015

Associate of Applied Science - Horticulture

Nashville State Community College

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Phil Noel