Phillip Rader
White House
Summary
Dynamic retail professional with extensive experience at PPG Paints, excelling in inventory management and team supervision. Proven track record in enhancing customer satisfaction and driving sales growth. Adept at training staff and optimizing operations, ensuring efficient service delivery while fostering a motivated team environment.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
PPG Paints
Madison
09.2018 - 10.2023
- Maintained inventory by checking merchandise to determine levels.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
PPG Paints
Hendersonville
04.2023 - 12.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
Delivery Manager
PPG Paints
Nashville
10.2022 - 04.2023
- Tracked service metrics, managing budgets and troubleshooting technical issues.
- Monitored staff and organization of delivery department.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Coordinated road crew logistics, including scheduling and mileage.
- Coached delivery teams to take accountability for delivery, risk and issue management.
Shift Manager
Arbys Resturant
White House
01.2016 - 08.2018
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Responded quickly and effectively to emergency situations as they arose.
- Coached employees on interactions with customers to drive exceptional service.
- Helped employees accomplish tasks during peak periods.
Education
High School Diploma -
White House High School
White House, TN05-2015
Skills
- Inventory management
- Sales reporting
- Team supervision
- Customer service
- Cash handling
- Staff scheduling
- Employee training
Timeline
Store Manager
PPG Paints
04.2023 - 12.2023
Delivery Manager
PPG Paints
10.2022 - 04.2023
Assistant Store Manager
PPG Paints
09.2018 - 10.2023
Shift Manager
Arbys Resturant
01.2016 - 08.2018
High School Diploma -
White House High School
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