Enthusiastic professional with experience in customer service and team collaboration. Skilled in conflict resolution and appointment scheduling, contributing to positive client experiences and organizational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Nail Bar and Co.
Germantown
06.2025 - Current
Greeted visitors/clients warmly, creating a welcoming atmosphere at Nail Bar and Co.
Answered phone calls and responded to inquiries with professionalism and courtesy, ensuring clients connected with appropriate extensions.
Maintained cleanliness and organization of reception area, contributing to a positive first impression.
Processed customer payments accurately using cash, gift cards, or credit cards to ensure smooth transaction experiences.
Assistant Referee
Mike Rose Soccer Complex
Collierville
08.2024 - 09.2025
Officiated soccer matches, ensuring adherence to rules and regulations to uphold safety and fairness.
Monitored player conduct to enforce fair play and promote sportsmanship.
Communicated effectively with players and coaches before, during, and after games.
Prepared post-competition reports to document match outcomes and officiating performance.
Creative Writing Intern
Memphis Music Initiative
Memphis
06.2024 - 07.2025
Collaborated with team to design engaging creative writing workshops for youth, enhancing their literary skills.
Researched and analyzed trends in creative writing industry, informing development of fresh content ideas.
Contributed to brainstorming sessions, generating innovative outreach program ideas that increased community engagement.
Created multimedia assets including videos, infographics, podcasts, and animations.