Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phoenix Irvin

Memphis

Summary

Enthusiastic professional with experience in customer service and team collaboration. Skilled in conflict resolution and appointment scheduling, contributing to positive client experiences and organizational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Nail Bar and Co.
Germantown
06.2025 - Current
  • Greeted visitors/clients warmly, creating a welcoming atmosphere at Nail Bar and Co.
  • Answered phone calls and responded to inquiries with professionalism and courtesy, ensuring clients connected with appropriate extensions.
  • Maintained cleanliness and organization of reception area, contributing to a positive first impression.
  • Processed customer payments accurately using cash, gift cards, or credit cards to ensure smooth transaction experiences.

Assistant Referee

Mike Rose Soccer Complex
Collierville
08.2024 - 09.2025
  • Officiated soccer matches, ensuring adherence to rules and regulations to uphold safety and fairness.
  • Monitored player conduct to enforce fair play and promote sportsmanship.
  • Communicated effectively with players and coaches before, during, and after games.
  • Prepared post-competition reports to document match outcomes and officiating performance.

Creative Writing Intern

Memphis Music Initiative
Memphis
06.2024 - 07.2025
  • Collaborated with team to design engaging creative writing workshops for youth, enhancing their literary skills.
  • Researched and analyzed trends in creative writing industry, informing development of fresh content ideas.
  • Contributed to brainstorming sessions, generating innovative outreach program ideas that increased community engagement.
  • Created multimedia assets including videos, infographics, podcasts, and animations.

Education

High School Diploma -

Homeschool
Jackson, MI
05-2026

Skills

  • Appointment management
  • Scheduling
  • Customer service
  • Client relations
  • Effective communication
  • Phone etiquette
  • Written communication
  • Time management
  • Team collaboration
  • Conflict resolution
  • Event planning
  • Creative writing
  • Appointment scheduling

Certification

  • CPR

Timeline

Receptionist

Nail Bar and Co.
06.2025 - Current

Assistant Referee

Mike Rose Soccer Complex
08.2024 - 09.2025

Creative Writing Intern

Memphis Music Initiative
06.2024 - 07.2025

High School Diploma -

Homeschool
Phoenix Irvin