Piper Phan
Memphis
Summary
Dedicated professional with a strong work ethic and experience in data entry and hospitality. Known for attention to detail and accuracy, contributing to enhanced customer satisfaction and streamlined operations.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
Memphis Bonding Company
Memphis, TN
03.2023 - 03.2026
- Entered data into internal systems with high accuracy and attention to detail.
- Maintained organized filing systems to streamline document retrieval processes.
- Assisted in quality control checks to ensure data integrity across databases.
- Collaborated with team members to resolve discrepancies in data entries efficiently.
- Processed confidential information while adhering to company privacy policies.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Server
Hooters
Memphis, TN
11.2021 - 12.2022
- Collaborated with kitchen staff to ensure timely delivery of meals in accordance with guest preferences.
- Monitored dining area for cleanliness, proactively addressing issues to maintain a welcoming atmosphere.
- Assisted in inventory management, tracking stock levels to support efficient supply ordering processes.
- Developed strong relationships with regular patrons, contributing to increased loyalty and customer retention.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Spindini Memphis
Memphis, TN
01.2019 - 10.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed tables efficiently, coordinating food and beverage orders to optimize service flow.
- Trained new staff on menu knowledge and service protocols, fostering a collaborative team environment.
- Implemented streamlined processes for order taking, enhancing accuracy and reducing wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Kublai Khan
Southaven, MS
05.2016 - 12.2018
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Trained new staff on menu items, service standards, and operational procedures.
- Managed cash register operations, processing payments accurately and efficiently.
- Developed strong relationships with regular patrons, enhancing loyalty and community engagement.
- Resolved customer complaints promptly to ensure positive dining experiences.
Education
High School Diploma -
Southaven High School
Southaven, MS Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Timeline
Data Entry Clerk
Memphis Bonding Company
03.2023 - 03.2026
Server
Hooters
11.2021 - 12.2022
Server
Spindini Memphis
01.2019 - 10.2021
Server
Kublai Khan
05.2016 - 12.2018
High School Diploma -
Southaven High School