Porkodi A
Software Engineer
Chennai
Summary
Three experience as a Software Engineer with hands-on technology professional accustomed to working in complex, project-based environments. A trustworthy, task-focused, and team-oriented Business and Data Analyst with analytical and reasoning skills. Highly motivated, result oriented with strong communication and presentation skills.
Overview
3
3
years of professional experience
Work History
Software Engineer
Prodapt Solutions
08.2021 - Current
- Responsible to provide L2 and L3 support for 9 telecom-based web applications which are used by Virgin Media - UK
- Experience in developing enhancement projects and NPCs using Visual studio
- Experience in both front end and backend to develop new modules and functionalities in the web applications using C#.net
- Performed the deployment activities in production with the CI/CD/CT pipeline and written the selenium testcases for continuous testing and post deployment monitoring activities
- Identify and review the production bugs and provide workarounds and solutions
- Responsible to communicate with stakeholders and business team for requirement gathering, getting sign off from business team for UAT testing
- Experience gained in fundamental OSS/BSS concepts
- Ensuring the stability of various Linux/Unix platform Using Grafana, Dynatrace for alerting and real user monitoring
- Prepared monthly status reports and weekly status reports to be presented to the stakeholders.
- Expertise in bug reporting and tracking process using testing tool JIRA
- Implemented technical solutions like User Management Portal to solve customer issues and increase satisfaction.
- Ensure smooth client relationship management by identifying where value adds and efficiencies can be created.
- Reduced 30% of manual work by identifying repetitive tasks and automating the process including server and application health check.
- Responsible for performing impact analysis on new enhancements in the applications requested by clients.
- Used Geographic Information Systems technology and equipment to produce detailed maps.
- Configuring the platform with SSL certificates on its due expiry and maintained 100% legitimate traffic
- Involved in participation of regular weekly project status meetings to discuss the risks involved in ongoing project with Teammates, Team Lead and Scrum Master.
- Experience in different types of testing (Performance, Unit testing, System Testing, User acceptance testing)
Education
Bachelor of Engineering - CSE
MAM College of Engineering And Technology
Trichy 04.2001 -
Higher Secondary -
Annai Matric Hr.Sec.School
Perambalur, India 04.2001 -
S.S.L.C -
Roever Matric Hr.Sec.School
Perambalur, India 04.2001 -
Skills
Programming Skills - Net, C#, MySQL, Shell Scripting
Tools - Visual Studio, BMC Remedy, Grafana, TFS, IIS, Service now, JIRA
Package - MS office (Word, Excel, PowerPoint)
Operating Systems - Windows, Linux, Unix
Certificates And Training
- Completed ITIL 4 training.
- Completed Java full stack developer training.
Timeline
Software Engineer
Prodapt Solutions
08.2021 - Current
Bachelor of Engineering - CSE
MAM College of Engineering And Technology
04.2001 -
Higher Secondary -
Annai Matric Hr.Sec.School
04.2001 -
S.S.L.C -
Roever Matric Hr.Sec.School
04.2001 -