Porshia Craft

Dynamic professional with a proven track record at Fidelity National Home Warranty, adept in interpreting complex warranty plans and enhancing customer satisfaction through effective problem resolution and communication. Excelled in teamwork, leveraging attention to detail and decision-making skills to improve process efficiency. Achieved significant improvements in authorization transparency and compliance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.