Prabakaran Pandiyan
Parts Head-TN
Edaiyarpalayam, Kuniyamuthur
Summary
To excel as a professional in a leading organization and utilize, Enhance, Contribute my expertise for the growth of the Organization.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Parts Head-TN
Evm Automobiles Pvt Ltd
01.2022 - 01.2025
- Managed operations for Tamil Nadu region
- Nissan Cars sales and service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Parts Manager
Rajeswari Automotive Pvt Ltd.
01.2015 - 01.2017
- Sold and serviced Nissan vehicles at dealership
- Managed spare parts inventory, ensuring accurate stock levels for workshop and counter sales.
- Coordinated parts procurement with vendors to maintain timely availability of critical components.
- Responded to customer inquiries through phone, email, and chat with accurate, professional communication.
- Resolved product and service issues by researching account details and following company procedures.
Branch Manager
Rajkrishna Aditya Auto Store Pvt Ltd.
01.2011 - 01.2015
- Distributed genuine parts for Maruti Suzuki
- Supervised branch operations, ensuring smooth sales, service, and day-to-day workflow
- Monitored inventory levels, reordered fast-moving stock, and reduced stockouts
- Directed branch sales activities to meet revenue goals and strengthen customer relationships.
- Coached sales staff on product knowledge, selling techniques, and service standards.
- Monitored daily sales performance and adjusted tactics to improve branch results.
- Built relationships with key clients to support retention and repeat business.
Service Manager
Ramani Motors Pvt Ltd.
01.2017 - 2022
- Assisted customers with Nissan car sales and service inquiries
- Managed customer inquiries, escalations, and complaint resolution to maintain service standards.
- Supervised service team workflows, ensuring accurate case handling and timely follow-up.
- Supervised customer service team, resolving escalations and maintaining service quality standards.
- Managed service workshop operations, coordinating job cards, technician schedules, and repair workflows.
- Reviewed customer complaints and service requests, ensuring accurate diagnosis and timely resolution.
Education
BE - Aeronautical Engineering
JJ College of engineering &Tech
Trichy01-2011
HSC - Computational Science
Bharathi Higher Secondary School
Namakkal01-2007
Skills
Perfection, comprehensive problem solving, Ability to deal with people diplomatically, working to gather in a group, Sound knowledge of technical products, good selling skills, convincing power, maintain good customer relationship, analytical skills, good communicator, comfortable with long travelling, sound knowledge of industrial market, Dreaming about my life
CNC Programming
Auto Cad (Catia, ANSYS)
Pro E
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Accomplishments
- Received the title of “Best Sales Manager” for the year 2013.
- My territory is at the top sales territory for 1 year.
Interests
Travelling Reading books, Interacting with new peoples
Custom
Hereby I declare that all the above furnished information is true to the best of my knowledge and belief.
PLACE :
DATE :
Your’s Truly
(Prabakaran Pandiyan)
Timeline
Parts Head-TN
Evm Automobiles Pvt Ltd
01.2022 - 01.2025
Service Manager
Ramani Motors Pvt Ltd.
01.2017 - 2022
Parts Manager
Rajeswari Automotive Pvt Ltd.
01.2015 - 01.2017
Branch Manager
Rajkrishna Aditya Auto Store Pvt Ltd.
01.2011 - 01.2015
BE - Aeronautical Engineering
JJ College of engineering &Tech
HSC - Computational Science
Bharathi Higher Secondary School