A Results driven Human Resources Professional with combined experience of 19 years (TA, WFM & TM,HRBP) in IT Services. Expertise in driving strategic programs to improve Business Operations. Competent in developing widely accepted recruitment and retention strategies. Skilled in employee hiring, development and motivation. Highly skilled with proven success in developing strong Business Partnerships & HR Services Delivery for relevant business outcomes. Driven Org. change management programs for strategic alignment of HR with Business. Performance Oriented and experienced in building effective, mutually rewarding and nurturing relationships with internal & external stakeholders. Championed Corporate Programs towards improving Employee Experience. Driven Leadership & Executive Programs for Mid to Senior Management. Hands-on knowledge in Workforce Planning & Deployment of resources including upskillng, re-skilling, cross-skilling.
Responsible for Talent Acquisition and Workforce Management for Digital Engineering Services (IT Services) of Sutherland Global.
1. Talent Acquisition: Key Accounts Handled: HIT & HDE (Healthcare Information Technology & Healthcare Digital Engineering)
Hiring for Healthcare Client: C#,.Net, Automation, WPF, Java Developer, Automation, Microservices.
2. IT COE: SAP, Oracle, Java Spring boot, Microservices, Perl Developer, Full Stack Developer, Dot.Net Developers
3. Delivered Roadmap for Integrated People Supply Chain - Hiring to Deployment and Talent Market Place for IT Services
4. Launched Employee Experience Programs from pre-onboarding to placement and integration
Last Role: - Talent Supply Chain Lead - Apr'16 to Apr'20
A. Talent Supply Chain Lead - Workforce Management for SBU (Strategic Business Unit); Quality Engineering & Assurance with a Global Headcount of 32k & Enterprise Application Services Unit with a global HC of 20k - Workforce Management (CWR, FTE), Talent Delivery and integration.
B. HR Business Partner - Business Unit - Jan'11 to Mar'16
Key Responsibilities: Key Responsibilities: Employee Life-Cycle Management for Corporate Functions (CF)-Business Enabling Functions (BEF), Talent Integration, Performance Management, Rewards & Recognition, Engagement & Retention. Career Development.
Key Accomplishments: Implementation of CCA (Cognizant Career Architecture), Business Resilience Framework, Cognizant Leadership & Assimilation Program, Managed Innovation
C. HR Business Partner - Role - Location HR Head Responsibility - Jul'05 to Dec'10
D. Process Certification-HR Champion for Certification in ISO9000 Quality Management Systems ,14001 (Environment Management Systems & 18001 Occupational Health & Safety Assessment Series
Key Accomplishments:
1. Cognizant Coimbatore Green Field Business Model - Designed and aligned the people practices with the unique model for the first time in Cognizant at Coimbatore
2. Talent Management & Development-Coimbatore Location ranked among the top-2 India based locations for 10 years consecutively in all parameters and Human Resources among the Corporate Functions. Source: Annual Internal Satisfaction Survey for Corporate Functions
3.Employee Retention-Significantly Higher Talent Retention or 3-4% lower attrition as compared to other centres in India on account of People Practices. Coimbatore Center certified in CMMi-LV ver.1.2. Commendation for People Engagement Model during Certification
4.Talent Acquisition -T-School Recruitment or Campus Hiring Program - Cognizant Coimbatore Center contributed a third of the Campus hires recruited from across the country
Key Responsibilities: Talent Acquisition, Development, Engagement, Performance Management, Rewards & Recognition in IT services, finishing school & b-school businesses of the company
Key Contributions: Developed Performance Management framework for the group and led the ISO-9001:2008 certification for all Business Units.
Plant Human Resources for Computer Hardware Division.
Key Responsibilities: On-boarding, Assimilation, Rewards & Recognition, Engagement, Pay-roll, Statutory Compliance, SAP-HR full life-cycle implementation
Key Contributions: Championed IT transition into SAP-HR, PCMM-LV certification, Quality & EMS
Leadership
[Certified Human Resources Professional], [AON Hewitt] - [6 month]
[Certified Human Resources Professional], [AON Hewitt] - [6 month]
Awarded "Reliable Anchor" in Mar'24 during the 10th Anniversary Celebrations by ATMECS Global for ramping up the Coimbatore Center
Annual Leadership Award - 2020 ; "Best Team Award for Outstanding Contribution for the Success of Business Unit"
Leadership Award 2018-19 for "Exemplary Contribution to the Talent Supply Chain Function"
"Emerging Leader Award - 2017-18" by Cognizant Global Leadership
Cognizant Chairman's Award 2015 - "Exemplary Contribution for growth of Coimbatore - 10k in 10y" (Center reached a milestone of hiring and on-boarding 10000 Software Professionals in 10 years).
Cognizant Coimbatore Center ranked the "Best Center in the annual Internal Satisfaction Survey" among all the Development centers (8) in India for 10 consecutive years (2006-2015)
HR Transformation Programs & Projects Championed
i). HR Processes - Enterprise Wide Application Implementation (1999-2000) SAP-HR Full life-cycle Implementation @ Wipro Infotech (Computer Hardware Unit)
ii).Talent Transformation Programs (2002-2003) PCMM- People Capability Maturity Model @ Wipro
iii). CMMi- Capability Maturity Model @Cognizant (2005-2006)
iv). CCA - Cognizant Career Architecture (2010-2011)
v). Employee Engagement (2012-13) Celebrating Cognizant - Digital Engagement@workplace
vi).Electronic Content Management (2014-15) Digitization of Employee Dossiers - Cognizant
vii).HR-Workforce Management Systems (2019-2020)- AI Powered Workforce Deployment & Utilization - Cognizant