Analytical and detail-oriented Research Specialist with over 15 years of experience in data research, validation, and quality assurance. Proven expertise in resolving data discrepancies, enhancing operational efficiency, and delivering accurate, actionable insights. Skilled in client relationship management, team mentoring, and effective stakeholder communication. Highly collaborative with cross-functional teams and equally capable of performing independently in fast-paced environments
Customer Service: Dedicated customer service professional with strong communication skills and a focus on delivering timely, effective solutions
Vendor Management: Experienced in vendor management with a focus on building strong supplier relationships and ensuring timely, cost-effective service delivery
Data Management: Proficient in data operations, including data processing, validation, and management to ensure accuracy and consistency across systems
Quality management: Experienced in quality management with a focus on ensuring compliance, process improvement, and delivering high-standard outcomes across projects and operations
Report preparation
Attention to detail
Process enhancement
Data research and validation
Performance tracking