Dynamic Senior Business Development Manager with a proven track record at Indusind Bank, excelling in new business development and relationship management. Expert in sales closing and strategic marketing, I successfully negotiated long-term agreements, driving significant account growth and expanding market presence. Passionate about fostering client relationships to achieve sustainable business success.
· Installation and updating Antivirus Norton Antivirus – Symantec & Trend micro.
· Tracking of outside attacks/incident trends.
· By using RSA Envision (Security Information & Event Management SIEM Platform ) logs for the user profile can be tracked.
· Configuring the outlook on cloud (office 365), Outlook 2010 .
· Solving day-to-day problems on desktop, Laptop and printers(Account lock out, Domain joining, Infected machine need to track, proxy setting, providing various resolution to user based out of remedy.
· Familiar with ticketing system, regularly closing and updating calls based on resolution or pending status respectively.
· Responsible for creating new Microsoft outlook accounts for new users.
· Responsible for troubleshooting Microsoft window issue, configuring & troubleshooting Microsoft office account.
· Install and Configuring Windows server 2008R2 DNS, AD, DHCP, File Server, Print Server, AV.
· Configuring different types of RAID (0,1,5,6 & 10 ) as per the Project requirement.
· Managing day to day operations in AD Environment, Creating and Managing Groups.
· Managing File Server (Creating share folders, applying file permission& File screening).
· Installation and Configuring the MacAfee (Safe boot Agent and Drive Encryption) on the user machine.
· Sync of the user ID with the Server for secure data communication.
Certified IRDA Exam