Niranjani Sudharsan

• Supported project managers in planning, scheduling, and tracking key milestones across multiple projects, reducing manual coordination effort.
• Ensured 100% compliance with PMO governance standards by monitoring project adherence and proactively escalating deviations.
• Designed and automated dashboards using Excel and Power BI, reducing 90% of manual tracking and improving portfolio-level insights.
• Facilitated change management processes, including CR logging, tracking, and impact assessments—reducing processing time to under 3 minutes.
• Produced weekly and monthly project status reports, highlighting risks, issues, progress, and resource movements for leadership.
• Maintained centralized and version-controlled project documentation, ensuring easy access for stakeholders.
• Created and managed project tasks, workflows, and timelines using Microsoft Project Planner and set up boards for new initiatives.

Invoicing & Financial Operations

• Managed end-to-end invoicing for Philippines, Singapore, Japan, India, and Malaysia, ensuring accuracy, timely submission, and compliance.
• Created Plan vs. Actual dashboards in Excel and Power BI to support variance analysis, forecasting, and financial reviews.

Resource & Demand Management

• Handled multiple open demands, coordinated with recruitment in live sourcing calls, and ensured timely demand fulfillment.

• Developed an Open Demands Tracking System in Excel and Power Apps for visibility across teams.

• Managed staffing, onboarding, offboarding, access requests, and utilization updates for multiple projects.

Tools & Systems Experience

• Strong working knowledge of JIRA, SAP, Salesforce, MS Excel (advanced), Power BI, Power Apps, Microsoft Project Planner.

Operations & SLA Management

• Monitored SLA tickets and took proactive action to avoid breaches, ensuring service quality and compliance with SLAs.

Client Visit & Engagement Support

• Managed multiple client visits end-to-endincluding travel arrangements, accommodation, office setup, meeting planning, and stakeholder coordination.

Large-Scale Project Ownership

• Independently managed a DevOps project with 40 FTEs, handling all PMO responsibilities such as reporting, staffing, access, budgeting support, and compliance.
• Supported one development project and one maintenance project within a larger account, ensuring smooth operations and governance.

Access & Compliance Management:

• Ensured accurate and compliant access management by granting the right level of access to the right users and proactively removing access when no longer required, supporting audit and security standards.

Cost Optimization & Utilization Control:

• Identified opportunities to reduce project costs by analyzing unnecessary spending and eliminating idle resources, contributing to improved budget efficiency.

• Monitored planned vs. actual utilization and highlighted gaps where hours exceeded budget, enabling leadership to make informed corrective decisions.

Invoicing & Financial Coordination:

• Generated invoices for AD, AMS, and BIG DevOps projects, ensuring accuracy, compliance, and timely submission.

• Investigated variances between planned and actual hours and validated data before billing.

Meetings, Communication & Collaboration:

• Coordinated team meetings, prepared Minutes of Meeting (MoMs), and followed up on action items to ensure timely closure.

• Collaborated with cross-functional teams to gather project updates, streamline communication, and maintain alignment between business and technical units.

• Handled daily Scrum huddle calls in the Scrum Master’s absence, ensuring continuity in sprint discussions and team sync-ups.

Project Coordination & Reporting:

• Supported resource allocation, updated project plans, and ensured tasks aligned with overall project timelines.

• Provided administrative, documentation, and reporting support to maintain process consistency and successful project delivery.

• Created cost estimation files for all GAP items and Change Requests (CRs), ensuring accurate effort, resource, and budget projections for stakeholder approvals.

• Developed detailed Work Breakdown Structures (WBS) to define project tasks, timelines, dependencies, and resource requirements for new enhancements and changes.

• Prepared and processed Purchase Orders (POs), ensuring alignment with project budgets, approvals, and vendor requirements.

Cost Estimation & Change Request Management:

• Created cost estimation files for all GAP items and Change Requests (CRs), ensuring accurate effort, resource, and budget projections for stakeholder approvals.
• Developed detailed Work Breakdown Structures (WBS) to define project tasks, timelines, dependencies, and resource requirements for new enhancements and changes.
• Prepared and processed Purchase Orders (POs), ensuring alignment with project budgets, approvals, and vendor requirements.