Praveen Kumaar
Relationship Manager
Chennai
Summary
To develop a career in an organization where skills and experience will be utilized in achieving the goals and objectives of the organization. Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Relationship Manager
Edvoy Educational Services
Chennai
07.2021 - Current
- Recruitment of Student via B2B partners on South Asia level.
- Coordinating with B2B partners for achieving targets and providing adequate support.
- Coordinating with agent offices for achieving targets and providing adequate support.
- Coordinating with International office and faculty regarding admissions.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Enable team to address recruitment partner inquiries and concerns in timely manner.
Student Counsellor
SI-UK (registered United Knowledge)
Chennai
10.2020 - 06.2021
- Working directly with students to develop solutions and set achievable goals
- Providing one-on-one career guidance and skills assessment to assist with career development
- Counseling students and shortlisting suitable options as per student profile
- Helping students to prepare for admissions applications and credibility interviews
- Applications and offer letter follow-ups with The University.
- Explaining financial part and assisting student till visa
- Pre-departure and post arrival assistance
- Reporting daily activity and weekly activity.
- Cultivated interpersonal skills by building positive relationships with others
Visa Counsellor
The Chopras Group [registered N&N Chopra Consultants Pvt. Ltd]
Chennai
04.2018 - 10.2020
- Working closely with Admission and Counseling Team to educate them about changing Student Visa Rules
- Process owner for students and ensuring that they are serviced and guided well from start to finish of student Visa application process
- Ensuring complete visa application documentation including all the financial & background related papers
- Helping students and providing advice in preparing their visa files
- Liaising with students to confirm that everything is done before the interview date
- Taking appropriate action/ decisions depending on the situation in order to get more visa approvals
- Train students for Visa Interview.
Customer Service Officer
VFS Global
Chennai
05.2017 - 04.2018
- Processing applications and data entry
- Collection and scrutiny of passports from the Application Centre
- Handover of passports to Courier/Applicants
- Handling of postal applications
- Scanning and uploading of documentation
- Tracking of passports
- Handling customer queries in person, by email and on the telephone
- Fee collection and cash handling
- Preparing reports for day to day transactions
- General administration duties.
Education
B.com (General) -
Thiruthangal Nadar College Of Arts And Science, Madras University Affliated
Kodungaiyur, Chennai 06.2011 - 01.2015
Higher Secondary -
CSI Bishop Corrie Anglo Indian Higher Secondary School
Chennai, Tamil Nadu 06.2009 - 01.2011
SSLC -
Don Bosco Matriculation School
Chennai, Tamil Nadu 04.2008 - 01.2009
Skills
Qualifying Customers
Effective Communication
Time Management
Data Analysis
Portfolio Growth
Enrolled Agent (EA)
Team Collaboration
Know Your Customer
Team Leadership
Excellent Communication
Problem-solving abilities
Trainings Attended
Attended training and obtained the certification for C, C++, Tally.
Technology Summary
Global Case Management System, MS Office (Word, Excel, Outlook, PowerPoint)
Timeline
Relationship Manager
Edvoy Educational Services
07.2021 - Current
Student Counsellor
SI-UK (registered United Knowledge)
10.2020 - 06.2021
Visa Counsellor
The Chopras Group [registered N&N Chopra Consultants Pvt. Ltd]
04.2018 - 10.2020
Customer Service Officer
VFS Global
05.2017 - 04.2018
B.com (General) -
Thiruthangal Nadar College Of Arts And Science, Madras University Affliated
06.2011 - 01.2015
Higher Secondary -
CSI Bishop Corrie Anglo Indian Higher Secondary School
06.2009 - 01.2011
SSLC -
Don Bosco Matriculation School
04.2008 - 01.2009