MICROSOFT 365
PRAVEEN BALKUMAR R
IT SUPPORT ENGINEER
Thoothukudi
Summary
Dynamic IT Support Engineer at V LINK SYSTEMS PVT LTD with proven expertise in maintaining critical cyber infrastructure for NLC Tamilnadu Power Ltd. Skilled in configuring and maintaining switches and routers, as well as troubleshooting, technical support, and system maintenance. Experienced in managing communication systems, including PBX, RF, two-way radios, and video conferencing, to ensure seamless connectivity. Proficient in Windows Server administration, firewall management, and preventive maintenance. Strong problem-solver with a focus on system reliability, security, and operational efficiency.
Overview
2
2
years of professional experience
3
3
Languages
Work History
IT Support Engineer
V LINK SYSTEMS PVT LTD - NLC Tamilnadu Power Ltd
Thoothukudi
03.2024 - Current
- Configure, deploy, and maintain enterprise-grade switches and routers (Allied Telesis, Cisco, D-Link).
- Configure, manage, and maintain firewall systems to protect network infrastructure.
- Manage day-to-day operations and troubleshooting of network switches and routers.
- Experienced in administering Windows Server environments, including Active Directory and Group Policy.
- Configure, maintain, and support private branch exchange (Tadiran) and telecommunication systems to ensure uninterrupted communication across the organization.
- Provide technical support for end users, addressing both hardware and software issues to minimize downtime and improve productivity.
- Strong proficiency in Microsoft Windows platforms, including system configuration, user support, and troubleshooting.
- Skilled in configuring and managing video conferencing systems, such as Polycom and PeopleLink, to support reliable, high-quality virtual communication.
- Hands-on experience with RF systems such as RADWIN and Wavesight, and two-way radio devices like Motorola, including installation, configuration, and maintenance.
Education
MBA - Human Resources Management
ALAGAPPA UNIVERSITY
12.2019
Bachelor of Engineering - Electronics And Communications Engineering
K.L.N. COLLEGE OF ENGINEERING
Sivagangai05.2017
Skills
IT Operation Management
Network management
Server management
Firewall management
Wireless networking
undefinedSoftware
Windows Server
VISTA MANAGER EX
GajShield FIREWALL
RADWIN Manager
MOTOTRBO CPS 20
Timeline
IT Support Engineer
V LINK SYSTEMS PVT LTD - NLC Tamilnadu Power Ltd
03.2024 - Current
MBA - Human Resources Management
ALAGAPPA UNIVERSITY
Bachelor of Engineering - Electronics And Communications Engineering
K.L.N. COLLEGE OF ENGINEERING
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