Preethe Venkatesan
Chennai
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Senior Officer, Trade Operations
Standard Chartered Global Business Services
Chennai
08.2023 - 03.2024
- Trade finance represents the financial instruments and products that are used by companies to facilitate international trade and commerce.
- Trade finance makes it possible and easier for importers and exporters to transact business through trade.
- Trade finance can help reduce the risk associated with global trade by reconciling the divergent needs of an exporter and importer.
- The function of trade finance is to introduce a third-party to transactions to remove the payment risk and the supply risk.
- Trade finance allows both importers and exporters access to many financial solutions that can be tailored to their situation, and often, multiple products can be used in tandem or layered to help ensure the transaction goes through smoothly.
- Optimized supply chain management practices by evaluating current processes, identifying inefficiencies, and implementing cost-effective solutions.
Senior Process Associate
Tata Consultancy Services
Chennai
08.2019 - 08.2023
- Resolving incorrect instruction and timely settlements of clients.
- Contacting the counter party regarding partial or ETA either through mail or phone if they are insufficient and report the control team.
- Finding the unmatched trades for the value day tomorrow in both euro clear market and French domestic market to investigated and reported to the concern control team.
- Timely Escalation: Escalating high-priority issues to the immediate supervisor and where need be to the control team.
- Met month-end reporting objectives and deadlines.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Participated in special projects to increase productivity and make meaningful impact on company and mission.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Contributed to company-wide cost reduction initiatives, identifying opportunities for savings within the department''s operations.
- Implemented cost-saving measures by analyzing resource utilization and reallocating resources as needed.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Collaborated with cross-functional teams to improve overall process performance and client satisfaction.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
- Identified modifications to processes and procedures that would promote better efficiency.
Process Associate
Tata Consultancy Services
Chennai
07.2013 - 08.2019
- We are working for Merchant services is a broad category of financial services intended for use by businesses. In its most specific use, it usually refers to merchant processing services that enables a business to accept a transaction payment through a secure (encrypted) channel using the customer's credit card or debit card or NFC/RFID enabled device.
- When a customer orders a product from a payment gateway-enabled merchant, the payment gateway performs a variety of tasks to process the transaction.
- A customer places an order on website by pressing the 'Submit Order' or equivalent button, or perhaps enters their card details using an automatic phone answering service.
- The payment gateway converts the message and then forwards the transaction information to the payment processor used by the merchant's acquiring bank.
- The payment processor forwards the transaction information to the card. If an American Express or Discover Card was used, then the card association also acts as the issuing bank and directly provides a response of approved or declined to the payment gateway. Otherwise, the card association routes the transaction to the correct card issuing bank.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with team members for enhanced process efficiency and productivity.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Loan Expenses
Shriram Transport Finance Company
Chennai
10.2012 - 07.2013
- Improved accuracy of financial data by reconciling vendor invoices and credit statements.
- Elevated employee understanding of company policies through regular trainings on proper expense submission procedures.
- Maintained compliance with company policies and tax regulations through diligent review of all submitted expenses.
- Expedited reimbursement process times through prompt communication with employees regarding missing or incomplete documentation.
- Ensured timely reimbursements for employees by processing expense claims efficiently.
- Issuing the Check and DD to sub-branches of Karnataka STFC for the expense of loan seizing.
- Checking the expense of RTO bills, Auto mall yard bills and the sizing charge expenses of field executives bills.
Mobius Knowledge Services – Data Research
Personal Profile
Chennai
12.2010 - 11.2011
- Improved the comprehensiveness of customer profiles by researching their needs, preferences, and behavior patterns.
- Maintained a strong understanding of industry developments by consistently monitoring news updates, social media trends, and academic publications relevant to the field.
- Facilitated knowledge sharing among team members by creating an organized repository of vital research documents for easy access and reference.
- Enhanced data accuracy by conducting thorough web research and cross-referencing multiple sources.
- Determined areas of research to increase knowledge in particular field.
Education
Bachelor of Arts For Teaching - Computer Science
Cholan College of Education
Kanchipuram04.2023
Bachelor of Science - Computer Science
S.R.M Arts And Science College
Chengalpattu, India04.2010
12th -
St. Annes Matriculation Higher Secondary School
Chennai, India04.2007
10th -
Jaigopal Garodia National Higher Secondary School
Chennai, India04.2005
Skills
Responsive Web Design
Entity Framework
JavaScript Libraries
Front-End Skills: HTML, CSS
hobbies
Listening music, Playing Badminton
Languages
English
Intermediate (B1)
Tamil
Upper intermediate (B2)
Timeline
Senior Officer, Trade Operations
Standard Chartered Global Business Services
08.2023 - 03.2024
Senior Process Associate
Tata Consultancy Services
08.2019 - 08.2023
Process Associate
Tata Consultancy Services
07.2013 - 08.2019
Loan Expenses
Shriram Transport Finance Company
10.2012 - 07.2013
Mobius Knowledge Services – Data Research
Personal Profile
12.2010 - 11.2011
Bachelor of Arts For Teaching - Computer Science
Cholan College of Education
Bachelor of Science - Computer Science
S.R.M Arts And Science College
12th -
St. Annes Matriculation Higher Secondary School
10th -
Jaigopal Garodia National Higher Secondary School