Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Accomplishments
Affiliations
Additional Information
Software
Timeline
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Preethhi Venkatachalam

Preethhi Venkatachalam

Business Development Specialist
Chennai

Summary

Proactive business operations professional with 12+ years of experience in sales enablement, spare parts strategy, process improvement, procurement and cross-functional coordination. Skilled in customer-focused proposal management, material identification, and driving operational efficiency through strategic collaboration.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Technical Support Specialist

KONE
Chennai
02.2022 - Current
  • Collaborated with the global team in sales potential identification process and contributed to sales improvement proposals through analysis, in line with the sales target, which led to the increase of 22% in overall sales
  • Collaborated with cross functional teams in spare parts identification and proposal delivery based on customer requirements across global markets through sales funnel
  • Resolved 150 technical support inquiries per year and reduced the response rate from 48 hours to 36 hours
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support through CRM Salesforce
  • Collaborated with the global offering team to develop the offering and increase material sales and enriched existing materials in offering
  • Collaborated with cross-functional teams to gather inputs and validate specifications to develop content in Product Information Portal, which is KONE spare parts web shop
  • Created and updated 200 technical and commercial content for products listed in the Product Information Portal (PIP) as part of access digital strategy.
  • Proposed and led the initiative to introduce real-time KPI dashboards at the innovation event (FutureX) using MS power platforms for PIP team.

Assistant Manager – Internal Sales

Netzsch Pumps & Systems
Chennai
07.2017 - 09.2021
  • Delivered techno-commercial proposals and improved proposal on-time delivery rate from 75% to 95% in one year.
  • Supported sales, service, and manufacturing teams during order finalization and contract negotiation.
  • Identified sales opportunities, analyzed market trends, and aligned pricing strategies by customer segment.

Career Break

UPSC
Chennai
04.2014 - 06.2017
  • Took a focused career break to pursue the Indian Civil Services examination, a period which enhanced my critical thinking, discipline, and ability to manage complex information skills I now bring back to my professional career.

Assistant Manager – Procurement

TVS Sundram Fasteners Ltd
Chennai
04.2012 - 03.2014
  • Handled procurement of capital goods, indirect materials, lubricants, and chemicals.
  • Led feasibility study coordination for new product development and negotiated pricing with vendors, which led to saving of 5% in the overall budget
  • Released raw material availability plans and managed logistics and supplier communication.

Graduate Engineer Trainee

TVS Sundram Fasteners Ltd
Hosur
07.2011 - 03.2012
  • Coordinated TPM and Kaizen activities on shop floor.
  • Presented award-winning project on cost-effective gun drilling process. The Project is about finding the cause of unusual tool breakage which led to 85 tools per day. Upon the successful study and execution of the project the tool usage reduced to 35 per day

Education

Bachelor of Engineering - Mechatronics

K.S.Rangasamy College of Technology
Namakkal
01.2007 - 01.2011

Skills

Spare Parts Strategy

Material Identification

Process Improvement

Kaizen

TPM

Sales Support

Proposal Management

Stakeholder Coordination

Supplier Coordination

Communication

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Certification

Six Sigma Yellow Belt

Interests

Public Speaking (Toastmasters)
NGO Volunteering
Quizzing

Accomplishments

Ace Performer award 2023 for exceptional performance for Q4 2023

Received Spot Award for Excellence in Process Improvement – July 2019

Received Kaizen award for developing low cost alternative and listed in TPM magazine as one of the best Kaizen projects in September 2023

Affiliations

  • Toastmasters

Additional Information

Badminton Enthusiast

Software

Python

Timeline

Pursuing Project Management Professional (PMP) (Pursuing)

04-2025
Six Sigma Yellow Belt
09-2024
Six Sigma Green Belt (Underway)
05-2024

Technical Support Specialist

KONE
02.2022 - Current

Assistant Manager – Internal Sales

Netzsch Pumps & Systems
07.2017 - 09.2021

Career Break

UPSC
04.2014 - 06.2017

Assistant Manager – Procurement

TVS Sundram Fasteners Ltd
04.2012 - 03.2014

Graduate Engineer Trainee

TVS Sundram Fasteners Ltd
07.2011 - 03.2012

Bachelor of Engineering - Mechatronics

K.S.Rangasamy College of Technology
01.2007 - 01.2011

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Preethhi VenkatachalamBusiness Development Specialist