Presley Thomas
Lebanon
Summary
Knowledgeable about products with a solid background in retail operations and customer service, ensuring accurate transactions and positive customer interactions with the ability to manage transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Reliable and quick to learn new roles.
Overview
4
4
years of professional experience
Work History
Cashier/Grocery Clerk
Publix
Lebanon, TN
03.2026 - Current
- Provided exceptional customer service by addressing concerns and resolving issues quickly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Provided backup support for other departments when needed.
- Showed consistent attention to detail and organization during busy shifts.
Sales Associate
JCPenney
Mount Juliet, TN
10.2022 - 03.2026
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and recommended products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds.
- Collaborated with team members to improve overall store performance.
Education
No Degree - Accounting
University of Tennessee At Chattanooga
Chattanooga, TN05.2027
No Degree - Accounting
Middle Tennessee State University
Murfreesboro, TN05.2027
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Product knowledge
Timeline
Cashier/Grocery Clerk
Publix
03.2026 - Current
Sales Associate
JCPenney
10.2022 - 03.2026
No Degree - Accounting
University of Tennessee At Chattanooga
No Degree - Accounting
Middle Tennessee State University