PRESTON HUGHES
dyer
Summary
Experienced Service Technician skilled in diagnostic tools, electrical troubleshooting, and vehicle repair. Committed to safety compliance and exceptional customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician
Jones Chevrolet Humboldt
Humboldt
10.2017 - 11.2025
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed repairs and maintenance on various vehicle systems and components.
- Collaborated with service advisors to provide accurate repair estimates.
- Maintained a clean and organized work area for safety and efficiency.
- Communicated effectively with customers regarding service needs and recommendations.
- Assisted in training junior technicians on repair procedures and best practices.
- Ensured compliance with safety protocols during all repair processes.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Troubleshot electrical circuits using schematics and diagrams.
- Repaired faulty components such as motors, pumps, valves, switches.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Maintained certifications and completed training on systems and components.
Service Technician
Rasberry Tires
Trenton
08.2016 - 10.2017
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed repairs and maintenance on various vehicle systems and components.
- Collaborated with service advisors to provide accurate repair estimates.
- Assisted in training junior technicians on repair procedures and best practices.
- Maintained a clean and organized work area for safety and efficiency.
- Communicated effectively with customers regarding service needs and recommendations.
- Ensured compliance with safety protocols during all repair processes.
- Utilized inventory management systems to track parts used during repairs.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Conducted service appointments to diagnose and fix problems.
- Inspected equipment for proper operation and safety hazards prior to use.
Sales Representative/owner
Snap-On Tools
Lexington
03.2012 - 10.2016
- Developed strong customer relationships through effective communication and product demonstrations.
- Managed inventory levels to ensure availability of tools for customers.
- Conducted product training sessions for new employees to enhance sales techniques.
- Collaborated with the marketing team to promote new tool launches and features.
- Provided technical support and solutions to customer inquiries about products.
- Assisted in organizing promotional events to increase brand visibility in the market.
- Analyzed customer feedback to identify opportunities for product improvement.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
- Researched competitors' products, prices, and sales techniques.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Gibson County High
Dyer Tn05-2005
Skills
- Diagnostic tools
- Electrical troubleshooting
- Vehicle repair
- Repair estimation
- Safety compliance
- Customer relationship management
- Technical training
- Problem solving
- Effective communication
- Troubleshooting and analysis
- Diagnostics skill
Certification
Ase Electrical
Timeline
Service Technician
Jones Chevrolet Humboldt
10.2017 - 11.2025
Service Technician
Rasberry Tires
08.2016 - 10.2017
Sales Representative/owner
Snap-On Tools
03.2012 - 10.2016
Gibson County High