Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pricila Clemente

Antioch

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Ingram Books

Ingram
La Vergne
08.2020 - 09.2021
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.

Cashier

OfficeMax
Nashville
02.2014 - 06.2015
  • First duty of cashier is to greet the customers entering into organization
  • Handling all the cash transaction of an organization
  • Receive payment by cash, checks, credit card etc.
  • Checking daily cash accounts
  • Guiding and solving queries of customer
  • Providing training and assistance to new joined cashier
  • Maintaining monthly, weekly and daily report of transactions
  • Print, faxing, scanning, Copying and business card orders.

Sales Associate

CVS Pharmacy
Nashville
03.2008 - 12.2013
  • Register sales, and assist in various duties that will help the store run smoothly so customer can have an enjoyable experience each time they enter a CVS store.
  • Providing excellent customer service, assisting customers with their questions, concerns over products and handling customer complaints.
  • Greeting customers in also is also important, including saying hello, proving help when needed and doing it all with a smile.
  • There are several activities I have to perform when working on cash register, including handling cash transactions, processing checks, running credit card purchases and offering rain checks.
  • Also have to price merchandise on store floors, stock shelves with new merchandise and check inventory to make sure items are in are in full supply.
  • Having a positive attitude and handling greetings to customers, maintain a good store appearance, be organized in my check-out areas and floor aisles.
  • This is mostly archived during slow periods of my work day by straightening magazine, racks, putting, and unwanted items back on the sales floor and cleaning counters and shelves when needed.
  • When a customer brings an item into the store that needs to be returned or exchanged due to a problem or dissatisfaction with a product.
  • In order to do a return or exchange, I will need to determine whether the product can be return in the time allowed (within 30 days) and whether there is a good reason for the return.
  • Is my responsibility to go through the stores policies when making the right decision in the return and exchange process and must issue the correct method of payment, which may also include store credit.
  • At the end of my shift or when it’s time to close the store for the day, closing procedures usually take place.
  • This is done by closing out my register, counting, the contents in the register’s drawer, checks and credit cards, as well as return slips (if applicable) and coupons.

Education

High School -

Antioch High School
Nashville, TN
01-2003

Skills

  • Bilingual (English and Spanish)
  • Microsoft Office
  • Word
  • Excel
  • Outlook
  • PowerPoint
  • Copying, faxing
  • IBM
  • 10 Keys
  • Calculator
  • Mimeograph machine
  • Customer service
  • Cash handling

Timeline

Ingram Books

Ingram
08.2020 - 09.2021

Cashier

OfficeMax
02.2014 - 06.2015

Sales Associate

CVS Pharmacy
03.2008 - 12.2013

High School -

Antioch High School

Similar Profiles

CREATE PROFILE
Pricila Clemente