Prince Amoateng
Memphis
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
One and Only BBQ
11.2011 - Current
- Streamlined operations to enhance efficiency and reduce costs across all restaurant functions.
- Led a team of managers, overseeing daily operations and ensuring compliance with health and safety regulations.
- Cultivated strong vendor relationships to negotiate favorable terms and secure high-quality supplies
- Coordinated with catering staff to deliver food services for special events and functions.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Analyzed financial reports, identifying trends to inform strategic decision-making.
Manager
American Cafe
07.2002 - 11.2011
- Oversaw daily operations, ensuring optimal service and guest satisfaction.
- Implemented cost-control measures, reducing waste and improving profit margins.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Boosted customer satisfaction, promoted customer feedback system to address and rectify concerns promptly.
Education
Bachelor of Arts - Political Science
Howard University
Washington, DCSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team Player
Certification
- BBQ Pitmaster
- TABC License
- City of Memphis Beer permit
- ServSafe Certification
Timeline
General Manager
One and Only BBQ
11.2011 - Current
Manager
American Cafe
07.2002 - 11.2011
Bachelor of Arts - Political Science
Howard University
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