Summary
Overview
Work History
Education
Skills
Timeline
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Priscilla Edwards

Greenfield

Summary

Accomplished professional with a robust management background in the restaurant and retail sectors. Progressed through the ranks, acquiring extensive industry knowledge. Versatile experience spans manufacturing and healthcare industries, demonstrating adaptability and a diverse skill set. Success in multiple sectors showcases well-rounded expertise that can add value to any organization.

Overview

21
21
years of professional experience

Work History

Shift Manager

Cookout
09.2023 - 01.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

General Manger

Dollar General
12.2014 - 09.2016
  • General Manger for Dollar General. Operated the daily task for the operations. Inventory control, product orders, payroll control, weekly sales to report the loss and gain in sales. Sales flash for up coming week. Any control for the running and staffing for the store.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.

Shift Manager

McDonald's
03.2019 - 11.2020
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

General Manger

Huddle House
12.2013 - 07.2015
  • Took care of the day to day operations of the restaurant. Placing food order, controlling labor cost and daily reports all sales and losses for the day and weekly.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Phlebotomist

Volunteer Community Hospital
03.2003 - 07.2005
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Education

Associate of Science - HS Medical Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
05-2026

Skills

  • Process optimization leadership
  • Team skill enhancement
  • Inventory management
  • Team development
  • Staff training
  • Cash handling
  • Customer service focus
  • Workplace safety
  • Punctual and reliable
  • Handling customer complaints
  • Delegating work
  • Mentoring and coaching

Timeline

Shift Manager

Cookout
09.2023 - 01.2024

Shift Manager

McDonald's
03.2019 - 11.2020

General Manger

Dollar General
12.2014 - 09.2016

General Manger

Huddle House
12.2013 - 07.2015

Phlebotomist

Volunteer Community Hospital
03.2003 - 07.2005

Associate of Science - HS Medical Administrative Assistant

Ultimate Medical Academy

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Priscilla Edwards