Summary
Overview
Work History
Education
Skills
Roles & Responsibilies
Software
Timeline
Generic

Priya Shankar

Chennai

Summary

PROFILE SUMMARY


Dynamic Senior Project Analyst with extensive experience at Athena Healthcare, excelling in data migration and project management. Proven ability to lead multiple projects simultaneously while ensuring stakeholder satisfaction. Skilled effective communication, driving successful go-live outcomes and optimizing clinical workflows. Committed to delivering high-quality results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Senior System Analyst

ATHENA HEALTHCARE
01.2022 - Current
  • Experience of Project Management to lead the entire project in all phases like Scope, Build, Test, Go-Live Worked with client to
    schedule Kick-Off calls and discuss the interface workflow and project timeline during scope phase of project.
  • Handles data migration to transfer client’s data from one database to another.
  • Worked under project in healthcare domain for clients who are Prelive and Post-live, where my roles are to Gathering Requirement, Mapping and testing modules for client facing applications.
  • Confers with internal and external stakeholders to obtain requirements for implementing project progress.
  • Responsible to create Go-Live documentation for client to sign-off and then moving the testing configuration to Production environment of client.


  • Ability to handle more projects simultaneously for both collector and clinical projects.
  • Hands on experience in three different versions of salesforce (classic, lightening and cloud coach), SharePoint and Jira.
  • Regularly handling go live critical task and client escalations.
  • Ability to schedule priority task/ad-hoc request from client to deliver success.
  • Attending weekly status call with all stakeholders (internal and external) to keep track/progress of the project.

Production Editor

SPI Global
06.2020 - 12.2021
  • Working with clients across the world to create new books Collecting the Manuscripts and analyzing the same Contacting Author/Editor for any additional information Coordinating with the production team to publish the books
    Creating the cover for books as per the standard.

SPE

Cognizant Technologies Solutions
01.2018 - 01.2020
  • Designing Patient's statement with the help of Mapping team Interacting with doctors via call and email to understand their expectations
    Releasing the statements to the patient with the client's approval Improving the quality work with the help of feedback provided by clients Calling the clinic to get missing patient information in medical records Interacting with sales rep to get the missing patient information from doctors Consolidating the team production report on a daily basis.

Senior Associate

WNS Global Services
01.2016 - 01.2017
  • Calling the customers to complete a background verification Interacting with sales rep via email to fix the issue Interacting with customer's employer to validate the payslips and salary certificate Supporting the team during high call volume to achieve the target Giving updates to the team and maintaining an update tracker Giving process training to new joiners.

Process Executive

TECHNOSOFT GLOBAL SERVICES
01.2015 - 01.2016
  • Handling calls to check on claim status
    Supporting the team to achieve the team target Interacting with payers and patients Taking initiative to share the updates within the team.

Education

B.Com -

SIET
Chennai
03-2014

Higher Secondary -

St. Johns Matriculation Higher Secondary School
Chennai
03-2011

SSLC -

Little Flower Higher Secondary School
Chennai
03-2009

Skills

    TECHNICAL SKILLS & COMPETENCES:

  • AthenaOne EHR/EMR Systems
  • Data Migration Planning & Execution
  • Data Mapping & Integration
  • Healthcare IT Compliance
  • Project Management & Stakeholder Communication
  • Data Quality Assurance & Testing
  • Clinical Workflow Optimization
  • Training & Support

    BUSINESS ANALYST SKILLS

  • Excellent verbal and written communication skills
  • Requirement gathering & analysis
  • Sprint planning
  • Backlog refinement
  • Sprint release management
  • Daily stand-up meeting
  • Project estimation and go-live project plan
  • Resource planning and handling

Roles & Responsibilies

  • Innovative Project Analyst skilled at enhancing and optimizing business
    processes to ensure growth and success. Experienced with analyzing internal workflow process to identify
    areas of enhancement, developing, and implementing business developing plans and accessing business
    requirements.
  • 5+ years of total experience in US healthcare Provider and Shipping and logistics.
  • Led end-to-end data migration efforts for transitioning legacy EHR/EMR systems to AthenaOne, including
    planning, mapping, validation, and implementation phases.
  • Facilitated multiple data migrations from various EMR systems to AthenaOne for healthcare providers,
    ensuring seamless transitions and minimal downtime.
  • Hands on experience in collector and clinical projects.
  • Being a core team member of the Project Management team from its inception and has worked on
    priority complex cases and setting up processes which further eliminates hand-offs and reduces lead time.
  • Reporting the defects/discrepancies to development team via JIRA
  • Performing extensive Quality Assurance and Auditing on the Medical files and data Migrated into
    EMR/EHR to deliver accurate data integrity.
  • Working as a trainer and responsible to enable new “Trainer” and actively working to schedule training
    plan for new hires and Trainer.
  • Responsible to take root cause analysis with team members and sharing their achievements, roadblocks
    and defining their goals and responsibilities with managements.
  • Working as an Import Project manager on all assigned projects, creating Project plan, Timeline
    Management, taking responsibility of all timely deliverables and Risk management
  • Being a part of scoping team, understanding the client requirement, creating client requirements
    document and translate them into actionable development.
  • Actively worked on Enterprise, Hospital, Group, Large group (strategic clients) and small
    group data migration projects

Software

Salesforce (Classic, Lightening, CC)

Jira

Sharepoint

MS Office, Raw

Timeline

Senior System Analyst

ATHENA HEALTHCARE
01.2022 - Current

Production Editor

SPI Global
06.2020 - 12.2021

SPE

Cognizant Technologies Solutions
01.2018 - 01.2020

Senior Associate

WNS Global Services
01.2016 - 01.2017

Process Executive

TECHNOSOFT GLOBAL SERVICES
01.2015 - 01.2016

B.Com -

SIET

Higher Secondary -

St. Johns Matriculation Higher Secondary School

SSLC -

Little Flower Higher Secondary School
Priya Shankar