Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

PRIYA TAMANG

Loan Officer
Chennai

Summary

Experienced payment processing professional with expertise in managing and optimizing payment systems for financial institutions. Known for fostering strong team collaboration and consistently delivering results while adapting to evolving needs. Skilled in ensuring transactional accuracy and upholding regulatory compliance. Reputation for reliability and adaptability in fast-paced environments.

Overview

7
7
years of professional experience
2018
2018
years of post-secondary education
2
2
Certifications

Work History

Loan Officer Analyst

Citi Corp
01.2023 - Current
  • Reviewed, processed, closed, and administered customer loan proposals.
  • Monitored loan repayments and followed up on delinquent accounts, minimizing non-performing assets.
  • Processed loan applications and monitored progress from start to finish.
  • Examined customer loan applications for loan approvals and denials.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the process.
  • Collaborated with other departments to promptly process loan applications.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.

Sr. Commercial Loan servicing Representative

Wells Fargo
02.2022 - 07.2022
  • Performing complex administrative and customer support task by managing daily schedules and providing Work direction to the team
  • As a SME responsible to solve the process related issues and provided training sessions to new joiners and existing partners in the team.
  • Work with the management team, operations and support on day-to-day activities to ensure service excellence.
  • Ability to handle, escalate & resolve queries in a timely manner.
  • Establishes updates and maintains files, inventories and records and implemented and maintains.
  • Understands expectations and demonstrates personal accountability for keeping performance on track and be ready for any ad-hoc duties that may be assigned by management.
  • Received the training from onshore team for the process as a part of new transition and then gave training to the teammates.
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements.
  • Flexible with working schedule and willingness to take initiatives & responsibilities.
  • Initiate in team building activities within the team.

Financial Analyst

Wells Fargo
07.2020 - 01.2022
  • Provide direct customers service and act as primary servicing contact reviewing required documents and raising access requested trust accounts.
  • Allocate work and ensures full response within SLA's.
  • Responsible for daily allocation among team members and work on priorities task which will help to complete task timely without missing TAT.
  • Identify and process return and rejected payments.
  • Collaborated with team members to achieve target results.
  • Met schedule using excellent planning and coordination skills.
  • Built and maintained courteous and effective working relationships.

Associate Financial Analyst

Wells Fargo
07.2018 - 07.2020
  • Conducting detailed risk assessment by analyzing governing documents, by checking authenticity of customers form CIP/non CIP before approving the payments.
  • We also perform certain compliance functions as required by the governing documents.
  • Validate all client payments are executed and reconciled.
  • Approving the payments diligently and adhering to all the written procedure.
  • Perform Client verification for outgoing WIRE/ACH/Check and, meet deadline and TAT.
  • Achieved service time and quality targets.
  • Exceeded goals through effective prioritization and consistent work ethic.

Education

MBA - Finance and Marketing

Kristu Jayanti College

B.Com - Accounting and Taxation

SICES

10th grade - undefined

Katarap Vidyalaya

Skills

  • Analytical Skill
  • Communication Skills
  • Client relationship
  • Team collaboration
  • Attention to detail
  • Interpersonal skills
  • Legal compliance
  • Multitasking

Certification

Money Laundering & AML Compliance

Affiliations

  • Shared success card from Onshore partners.
  • Appreciation from the Manager
  • Participated in Wells Fargo Sports (Volley ball and Box cricket) and won 1st place in volley ball match.

Timeline

Loan Officer Analyst

Citi Corp
01.2023 - Current

Sr. Commercial Loan servicing Representative

Wells Fargo
02.2022 - 07.2022

Financial Analyst

Wells Fargo
07.2020 - 01.2022

Associate Financial Analyst

Wells Fargo
07.2018 - 07.2020

B.Com - Accounting and Taxation

SICES

10th grade - undefined

Katarap Vidyalaya

MBA - Finance and Marketing

Kristu Jayanti College

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PRIYA TAMANGLoan Officer