HARI PRASAD R
No: 59 A Valarmathi Nagar, Abirami 4th Cross Street, Chennai, Ambattur Oragadam, Chennai
Summary
Dynamic and results-oriented professional with 20 years of experience in field operations and management. Seeking a challenging field executive role where I can leverage my strong leadership skills, strategic thinking, and proven track record of driving operational excellence to contribute to organizational success. I excel in driving sales growth and client satisfaction. Expert in account management and overcoming objections, consistently exceeding performance goals.
Overview
21
21
years of professional experience
Work History
Assistant Business Manager
Sree Gokulam Chit and Finance Pvt Ltd,
04.2009 - 10.2023
- Field roles typically involve direct engagement with customers, operations, or specify projects.
- Responsibilities may include sales, customer service, technical support, operations management, project management, and more.
- These roles often require frequent interaction with clients, understanding their needs, and delivering solutions or services accordingly.
- Field roles may involve working on-site or remotely, depending on the nature of the job and the industry.
- Utilized multiple marketing strategies to improve profitability.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
Crew Leader
Marie Brown
04.2003 - 05.2009
- Supervise and coordinate the activities of team members during the shift.
- Provide guidance, direction, and support to staf members to ensure they perform their duties efectively.
- Motivate and inspire team members to deliver exceptional customer service and achieve operational goals.
- Oversee all aspects of restaurant operations, including food preparation, cooking, service, and cleanliness.
- Monitor inventory levels and order supplies as needed to maintain adequate stock levels
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
ITI AC Mechanism At Sam ITI, Chennai
Chennai, IndiaSkills
- Adaptability
- Teamwork
- Customer Service
- Leadership
- Effective communicator
- Strategic Thinking
- Effective listening
- Goals and performance
- Effective problem solving
- Operational management
Languages
English
Upper intermediate (B2)
Malayalam
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Assistant Business Manager
Sree Gokulam Chit and Finance Pvt Ltd,
04.2009 - 10.2023
Crew Leader
Marie Brown
04.2003 - 05.2009
ITI AC Mechanism At Sam ITI, Chennai
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