Priyanka Murali

• Implemented Apex batch class for scheduled weekly automated field updates and created Push Topics Events job for secure way to receive notifications
• 3 to 4 User story deliveries per month for enhancement activities.
• Implemented 4+ automation/process improvements using Apex and Salesforce customization to enhance efficiency of process and save manual efforts.
• As Salesforce Administrator/developer, Implemented various Salesforce Flows and workflow rules, Approval Processes, Validation Rules and service profiles which seamlessly improved processes and quality of records.
• Involved in full requirement development cycle from development till production deployment.
• Configured 150+ Salesforce Lightning Portals and converted angular portals for different clients for specific portal requirements using Salesforce Sites.
• As salesforce DevOps engineer,Delivered +25 major release and +70 new client launches ,+15 salesforce org through COPADO,jenkins, bitbucket from Dev to production environments.
• Actively working on Go-Live activities and release readiness review and Collaborated with clients regularly on day-to-day updates, release details, maintenances, downtimes to Business as required.
• Involved in Post refresh activities. Have been managing risk and resolves issues that affect release scope and quality.

• Created and maintained user profiles, workflows, Triggers, Customized components on Salesforce that improved business's overall output by 40% in working period.
• Work with senior Engineers in developing user requirements into system solutions from development to deployment.
• Writing Apex code/Test classes and implement code coverage using salesforce best practices standard.
• Collaborated with clients from getting requirements to solving complex incidents.
• Involve in full development cycle of project from development to testing and delivery. Involved in release activity from Requirement analysis to Production release.
• Completed Infosys's training program in Salesforce.

Technology/Application Involved:

• Salesforce, GIT, Jira, Copado, Jenkins, Bitbucket, OCMS, Postman, Data loader, Workbench, Service Max, ServiceNow.

Computer Proficiency

• Programming Technologies: Apex, SOQL, Java, Python.