PRIYANKA RAJKUMAR
Erode
Overview
3
3
years of professional experience
Work History
Student Relationship Manager
Sri Ramakrishna Dental College and Hospital
06.2022 - Current
- Maintain student attendance, biometrics, files, and student data in the system, the admission process, and the university exam
- Uploading student details to the university web site
- Responsible in handling Admission process and communicating with Selection Committee, TNMGR university, Dental Council of India (DCI) (For Dental Admission).
- Experienced in Student details in UMIS - University Management and Information System .
- Exam Arrangements University Theory and Practical Exam & Handling Internal Marks for them.
- Handling university inspection documents and uploading documents for affiliation
- Student Engagement: Build and maintain strong, positive relationships with students. Serve as the primary contact for student inquiries, providing timely and accurate information.
- Support Services: Assist students in navigating academic programs, policies, and procedures. Offer guidance on academic and personal issues, referring them to appropriate resources when necessary.
- Communication: Communicate regularly with students through various channels (email, phone, in-person meetings) to ensure they are informed about important updates, deadlines, and opportunities.
- Problem Resolution: Address and resolve student complaints and issues efficiently. Escalate complex issues to higher authorities when necessary.
- Orientation and Onboarding: Facilitate student orientation and onboarding processes. Help new students acclimate to the institution and its culture.
- Feedback Collection: Gather and analyze student feedback to identify areas for improvement in services and programs. Work with other departments to implement changes based on feedback.
- Retention Strategies: Develop and implement strategies to enhance student retention and success. Monitor student progress and proactively reach out to those at risk of falling behind.
- Record Keeping: Maintain accurate and up-to-date records of student interactions and activities. Ensure confidentiality and compliance with data protection policies.
Education
Msc - Computer Science
Vivekananda College of Arts and Science for Women
01.2013
Bsc - Computer Science
Vivekananda College of Arts and Science for Women
01.2011
12th - undefined
JKK Rangammal Girls higher secondary school
01.2008
Skills
- Office Management: Microsoft Office Suite, Google Workspace, Data Entry, Meeting Planning
- Communication Tools: Email Management (Outlook, Gmail), Instant Messaging ( Microsoft Teams), VoIP Systems (Zoom, Skype)
Languages
Tamil
English
Jobtitle
Student Relationship Manager
Timeline
Student Relationship Manager
Sri Ramakrishna Dental College and Hospital
06.2022 - Current
Bsc - Computer Science
Vivekananda College of Arts and Science for Women
12th - undefined
JKK Rangammal Girls higher secondary school
Msc - Computer Science
Vivekananda College of Arts and Science for Women
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