Summary
Overview
Work History
Education
Skills
Timeline
Generic

QuaDarious Maxwell

Knoxville

Summary

Highly Skilled and Adaptable person with a proven track record in successful product listings and enhancing customer engagement and service. A dedicated communicator, I excel in managing feedback and driving improvements. Committed to operational excellence, I leverage my adaptability and eagerness to learn to foster growth and deliver exceptional results.

Overview

5
5
years of professional experience

Work History

E-Commerce Executive

Kroger
04.2024 - Current
  • Collaborated with cross-functional teams to launch new products, ensuring high-quality listings and timely promotions.
  • Worked closely with Type and Type departments to produce content strategies for optimized placement of product images and videos.
  • Managed customer feedback effectively by addressing concerns promptly and incorporating suggestions into future improvements.
  • Created and maintained corporate website content with accurate prices, products and contact information.

Rural Mail Carrier Associate

USPS
04.2022 - 10.2024
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.

Customer Service Representative

First Horizon Bank
11.2020 - 04.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma - N/A

Austin East Magnet High School
Knoxville, TN
05.2018

Skills

    Great Communicator

    Peoples Person

    Hard Worker

    Dedicated

    Eager To Learn

    Always Looking To Grow & Be Better At Craft & Life!

Timeline

E-Commerce Executive

Kroger
04.2024 - Current

Rural Mail Carrier Associate

USPS
04.2022 - 10.2024

Customer Service Representative

First Horizon Bank
11.2020 - 04.2022

High School Diploma - N/A

Austin East Magnet High School

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QuaDarious Maxwell