Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quentin Brown

Memphis

Summary

Results-oriented professional with over a decade of experience in customer satisfaction, hospitality management, and kitchen management. Seeking to apply expertise in excelling in General Manager position. Seasoned Warehouse Manager with expertise in overseeing warehouse operations, focusing on recruiting, hiring, training, and scheduling employees to meet production demands. Skilled communicator enhancing efficiency and morale through constructive feedback and staff reviews.

Overview

15
15
years of professional experience

Work History

Inventory Manager

Kuehne + Nagel
11.2020 - Current
  • Oversaw inventory control processes to ensure accuracy and minimize discrepancies.
  • Implemented strategic initiatives to optimize inventory turnover rates.
  • Led cross-functional teams in improving supply chain efficiency through effective inventory management practices.
  • Developed and maintained relationships with suppliers to enhance procurement strategies and reduce lead times.
  • Trained and mentored staff on best practices in inventory handling and management systems.
  • Streamlined warehouse operations, resulting in improved organization and reduced retrieval times for stock items.
  • Analyzed inventory data trends to forecast demand and adjust stock levels proactively.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Monitored inventory levels to confirm compliance with company policy.
  • Familiarity with mid-range and mainframe systems and Warehouse Management Systems

General Manager

WOLF RIVER BRISKET, OLIVE BRANCH, MS
10.2020 - Current
  • Managed all sales records, controllable expenses and cost items affecting profitability of facility.
  • Provided oversight and management for day-to-day operations of project.
  • Performed daily inventory and order necessary supplies to maintain adequate inventory.
  • Planned needs, including selection of quality Team Members.
  • Ensured work attendance in compliance with Company expectations.
  • Developed and managed budget and allocated funds appropriately.
  • Resolved customer complaints quickly while maintaining positive customer relations.
  • Promoted great customer service, safe food quality, restaurant cleanliness and sanitation.
  • Took corrective disciplinary action with hourly and management employees.
  • Drove marketing and advertising by maximizing product displays and placement.
  • Maintained professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards.

Managing Partner

CHEDDARS, CORDOVA, TN
01.2010 - 08.2020
  • Provided HR expertise on employment laws and practices.
  • Mapped conceptual designs, transition plans and technology to address business unit requirements.
  • Managed employee relations concerns and escalations.
  • Worked effectively on own initiative and within team environment.
  • Built relationships and interacted with executive leadership.
  • Measured impact of people initiatives on achievement of business goals.
  • Promoted effective work practices, working as team member and showing respect for co-workers.
  • Supported and served as liaison between employees and management.
  • Developed and maintained talent pipeline by building community and external relationships.
  • Applied strategic approach to verbal and written communications.
  • Developed and implemented employee retention tactics.
  • Built trust and credibility to influence both business and leadership decisions.
  • Upheld organizational culture by addressing employee relations issues quickly and consistently.
  • Collaborated with marketing organization to plan, deliver and lead effective demand generation campaigns.
  • Estimated food needs and placed orders within established guidelines.

Education

Associate in Fine Arts (A.F.A.) - Hospitality Management

SOUTHWEST COMMUNITY COLLEGE
Memphis, TN
07.2008

Skills

  • Project Management
  • Management experience
  • Experienced with MS Office applications
  • Safety
  • Warehouse management
  • Strategic decision-making

  • Team development
  • Process improvement
  • Market trend analysis for demand
  • Logistics scheduling
  • Executing systematic warehouse assessments

Timeline

Inventory Manager

Kuehne + Nagel
11.2020 - Current

General Manager

WOLF RIVER BRISKET, OLIVE BRANCH, MS
10.2020 - Current

Managing Partner

CHEDDARS, CORDOVA, TN
01.2010 - 08.2020

Associate in Fine Arts (A.F.A.) - Hospitality Management

SOUTHWEST COMMUNITY COLLEGE
Quentin Brown