Quiara Batts
Memphis
Summary
Experienced with mail handling and distribution, ensuring timely and accurate service. Utilizes strong organizational skills and attention to detail to manage high volumes of mail. Knowledge of team collaboration and adaptability to meet changing operational needs effectively.
Overview
11
11
years of professional experience
Work History
Mail Clerk/Mail Handler
United States Postal Service
Memphis, TN
09.2022 - 03.2026
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Material Handler
Nike
Memphis, TN
06.2021 - 03.2023
- Operated material handling equipment to transport products efficiently within warehouse environment.
- Conducted inventory checks to ensure accurate stock levels and minimize discrepancies.
- Collaborated with team members to optimize workflow and improve operational efficiency.
Barista
Starbucks
Memphis, TN
06.2021 - 03.2022
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted customers with menu selection and provided recommendations based on preferences.
- Operated espresso machines and other equipment to meet beverage standards.
Cashier Lead
Walmart
Memphis, TN
04.2015 - 11.2020
- Supervised cashier team, ensuring efficient transaction processes and exceptional customer service.
- Trained new cashiers on register operations, company policies, and customer engagement techniques.
- Managed cash drawer accuracy, conducting regular audits to prevent discrepancies and ensure compliance.
- Assisted in inventory management by restocking shelves and monitoring product availability at checkout lanes.
- Resolved customer inquiries and concerns, enhancing overall shopping experience through effective problem-solving.
Education
Associate of Applied Science -
University of Memphis
Memphis, TN11-2026
Skills
- Communication skills
- Customer service
- Leadership
- Time management
Timeline
Mail Clerk/Mail Handler
United States Postal Service
09.2022 - 03.2026
Material Handler
Nike
06.2021 - 03.2023
Barista
Starbucks
06.2021 - 03.2022
Cashier Lead
Walmart
04.2015 - 11.2020
Associate of Applied Science -
University of Memphis