Quincy Hodge
Knoxville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Guest advocate/front of store attendant
Target
01.2024 - Current
- Maintained front-of-store efficiency during a severe snowstorm staffing shortage by arriving as scheduled and supporting guest checkout and service operations
- Took initiative during the college move-in rush by organizing Drive-Up team roles, helping ensure fast and timely order delivery during peak demand
- Successfully de-escalated an upset customer experiencing issues with a student discount by resolving the problem calmly and efficiently, resulting in a positive guest experience
- Successfully transitioned into a new role and completed all assigned tasks before closing, while also organizing equipment and machinery to improve end-of-shift efficiency
Education
High School Diploma -
Bearden
Knoxville, Tennessee05-2024
Skills
- Leadership
- Organizing
- Multitasking
- Planning
- Organization
- Communication
- Guest relations
- Guest accommodations
- Issue resolution
Timeline
Guest advocate/front of store attendant
Target
01.2024 - Current
High School Diploma -
Bearden