Quinn Williamson
Columbia
Summary
Dynamic machine operator with a strong work ethic and keen attention to detail. Successfully implemented quality control measures at Berry Global. Proven problem-solver with OSHA certification, adept at maintaining safety compliance and training new team members. Recognized for enhancing production efficiency and minimizing scrap through effective communication and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator
Berry Global
01.2022 - Current
- Adapted to changing work orders and production requirements to produce high-quality results.
- Paid high attention to detail in minimizing production scrap.
- Implemented changes to support strong quality control and maintain specifications.
- Maintained clean work area to foster optimal safety and production.
- Reported risks, hazards and incidents to supervisor following procedure.
- Adjusted machines based on job specifications.
- Demonstrated sound knowledge of Good Manufacturing Practices (GMP)s and operational processes.
- Trained workers on machinery operation.
- Followed documented processes to comply with standardized work orders.
- Completed daily job checklists to desired standard and with designated timeframe.
- Worked efficiently to support production pace.
- Communicated effectively with supervisors regarding any concerns or issues related to machine operation.
- Prioritized tasks based on deadlines and urgency while maintaining high attention to detail throughout process.
- Inspected finished products for quality assurance purposes before packaging or shipping them out.
- Kept work area clean, organized, and free of debris to prevent accidents.
- Performed routine maintenance on equipment, ensuring smooth operation.
- Troubleshot issues with machinery and made necessary repairs or adjustments.
- Coordinated smooth start-up and shut-downs of equipment.
Server
Buffalo Wild Wings
01.2020 - 01.2022
- Processed credit card transactions, gift cards, and cash payments.
- Entered orders into computer system to coordinate with kitchen staff.
- Took accurate food and drink orders from patrons utilizing POS system.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
- Kept dining areas presentable and customer-ready, quickly handling spills, and resetting tables.
- Advised customers on proper wine and liquor pairings for different foods.
- Swept floors and reset tables after guests to prepare for new patrons.
- Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption.
- Communicated realistic food preparation times and opinions on menu items to manage customer expectations.
- Explained dishes in detail, covering ingredients, flavors and cooking methods.
Server / Catering
Pucketts Boat House / Americana Tap House / Pucketts Catering
01.2018 - 01.2020
- Trained new servers in company policies, guest service standards, and best practices.
- Entered orders into computer system to coordinate with kitchen staff.
- Processed credit card transactions, gift cards, and cash payments.
- Assigned and arranged tables for large groups.
- Kept food service and preparation areas clean and neat.
- Followed safety, sanitization and food handling guidelines.
- Offered assistance to bartenders during busy periods by taking drink orders from bar patrons.
- Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
- Satisfied customers with fast, friendly food service.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Barista
Capitol Coffee
01.2017 - 01.2018
- Addressed customer complaints or concerns promptly, ensuring satisfaction with products and services.
- Conducted inventory checks and restocked supplies as needed.
- Greeted customers warmly and engaged in friendly conversation while taking their orders.
- Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
- Ensured consistent quality of drinks by following recipes and presentation standards.
- Demonstrated knowledge of various brewing methods, bean types, and flavor profiles when assisting customers with selections.
- Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service.
Server
Crumb De La Crumb
01.2017 - 01.2018
- Followed safety, sanitization and food handling guidelines.
- Communicated professionally with customers, colleagues, and supervisors.
- Entered orders into computer system to coordinate with kitchen staff.
- Explained details for new menu items and daily specials.
- Kept food service and preparation areas clean and neat.
- Supported bussers with table-cleaning during high-volume shifts.
- Processed credit card transactions, gift cards, and cash payments.
- Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods.
- Delivered food orders promptly, ensuring correct presentation and temperature.
- Took accurate food and drink orders from patrons utilizing POS system.
Food Runner
P.F. Changs
01.2016 - 01.2017
- Rotated between various stations as needed to support entire service team.
- Followed proper sanitation guidelines when handling food products.
- Checked food for quality and presentation before serving to guests.
- Upheld restaurant standards for quality, cleanliness, and safety at all times.
- Restocked supplies as needed during service hours.
- Assisted with packing and organizing take-out orders, delivering to waiting guests.
Education
High School Diploma -
Hewitt Trussville
Trussville, AL05-2016
Skills
- Customer service
- Production preparation
- Attention to Detail
- Equipment monitoring
Certification
OSHA Certification
Timeline
Machine Operator
Berry Global
01.2022 - Current
Server
Buffalo Wild Wings
01.2020 - 01.2022
Server / Catering
Pucketts Boat House / Americana Tap House / Pucketts Catering
01.2018 - 01.2020
Barista
Capitol Coffee
01.2017 - 01.2018
Server
Crumb De La Crumb
01.2017 - 01.2018
Food Runner
P.F. Changs
01.2016 - 01.2017
High School Diploma -
Hewitt Trussville
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