Quintina Odie
Memphis,Tn
Summary
Resourceful and innovative Instructional Designer with over 13 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Site Facilitator / Supervisor (Part-Time)
YMCA Before & After School Care
08.2020 - Current
- Ensure a safe, engaging, and nurturing environment for 20 or more children.
- Manage site operations, assist with program planning, and implement lesson plans.
- Adhere to state licensing regulations and maintain appropriate staff-child ratios.
- Supervise daily activities and provide customer service to parents- Oversee program operations, safety, and staff support.
- Maintain schedules, attendance, and compliance with licensing standards.
- Provide customer service and assist with curriculum activities.
- Maintained records and logs of work performed, materials, and equipment used.
- Developed work schedules for team members to maximize shift coverage.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Special Education Assistant / Substitute Teacher / Literacy Tutor
Memphis-Shelby County Schools
09.2010 - Current
- Support IEP goals, behavioral plans, and individualized instruction.
- Provide literacy tutoring and small-group intervention.
- Maintain documentation and classroom structure.
- Supported the teacher in the development of individual learning strategies.
- Established professional relationships with parents and other teachers to increase rapport and support for over 13 years.
- Developed tailor-fit lesson plans to cater to the individual needs of each student.
- Developed creative instructional strategies to keep students engaged and motivated.
- Created lessons and online testing materials to facilitate remote learning.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Healthcare Onboarding Specialist (Remote/Hybrid)
Access Home Health Care
08.2021 - 02.2023
- Maintained HIPAA-compliant employee files.
- Used QuickBooks for invoices and reconciliation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into the database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coordinated onboarding, hiring, and credentialing documentation for 15 employees.
- Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines, and budgets.
- Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Science - Healthcare Management
University of Phoenix
Phoenix03.2026
Bachelor of Arts -
University of Phoenix
Phoenix, AZ03.2023
Some College (No Degree) - Medical Assistant
Remington College
Memphis, TNSkills
- Healthcare HR Onboarding & Credentialing
- EMR, EHR & HIPAA Compliance
- Special Education & Autism Support
- Documentation, Data Entry & Medical Records
- Customer Service & Family Engagement
- QuickBooks
- Microsoft Office
- Google Suite
- Program Support
- Team Collaboration
Certification
- CPR
- AED
- First Aid
- Medical Coding Certificate
- Driver’s License
HEALTHCARE KEYWORD SUMMARY
- Patient access
- Credentialing
- Scheduling
- Compliance support
- EMR/EHR
- HIPAA
- Front office operations
- Healthcare onboarding
- Documentation
- Records management
- Clinical coordination
- Customer service
Timeline
Healthcare Onboarding Specialist (Remote/Hybrid)
Access Home Health Care
08.2021 - 02.2023
Site Facilitator / Supervisor (Part-Time)
YMCA Before & After School Care
08.2020 - Current
Special Education Assistant / Substitute Teacher / Literacy Tutor
Memphis-Shelby County Schools
09.2010 - Current
Bachelor of Science - Healthcare Management
University of Phoenix
Bachelor of Arts -
University of Phoenix
Some College (No Degree) - Medical Assistant
Remington College