R Sudhakar
Velachery
Summary
Dynamic finance professional with extensive experience in Record-to-Report (R2R), financial planning and analysis, consolidation systems, payroll, and expense management across global organizations, including TCS, IBM, and Steria. Proven expertise in implementing SAP S/4HANA, BW BPC, and Concur, complemented by a strong ability to lead cross-functional teams and manage large-scale transitions. A commitment to driving process automation and ensuring compliance in high-volume environments has consistently contributed to organizational growth and success. Eager to leverage these skills within a forward-thinking company that values innovation and excellence.
Overview
18
18
years of professional experience
Work History
Tower Lead /Senior Service Delivery Manager
TCS India Ltd
07.2024 - Current
- Functioning as Tower Lead, designated as Senior Manager managing more than 90 FTEs for TCS India Ltd in Chennai
- location effective July 1, 2024.
- Implemented Journal tool automation for posting the journals automatically
- Played a key instrumental role in driving the Productivity benefits for the account
- Led cross-functional teams to enhance service delivery processes and improve customer satisfaction.
- Collaborated with stakeholders to define service level agreements, ensuring alignment with business objectives.
Delivery Manager
IBM India Ltd
11.2016 - 06.2024
- Worked as a Delivery Manager for IBM India Ltd in Chennai (From 01-Nov'2016 until June'2024).
- Successfully transitioned 2 Process from On-Shore and 1 extended process through Remote while pandemic state
- R2R Transition- Finance Planning & Analysis and Actuals & Reporting in the year- 2018
- Provided detailed analysis of the financial results. Managed over 15 departmental budgets, meeting monthly with the division leaders to discuss the variances for the commentary updation.
- Reduced monthly forecast variance by thoroughly examining past expenses and collaborating with the budget owners to ensure the most up to date information was incorporated in the forecast
- Collaborated with the accounting department during month-end close, analysed and reconciled variance accounts and posted accruals and reclassifications
- Implemented Intelligent Workflow Platform and brought 2800 B/S recs in the web-based platform with the design of 25 different account templates
- Positively completed Payroll Remediation project for the Balance sheet accounts and successfully cleaned all the uncleared items and got appreciated by the business directors.
- Successfully framed RACM for the process and handled all type of client related & account specific testing – DR, BCP etc
- S4 Hana & BW BPC (Consolidation system) Implementation for the R2R tower
- Concur Expenses Tool in the year- 2017
- Implemented Concur tool for a media client which involves bulky number of expenses & advances processing daily, successfully transitioned and reduced manpower in a six months’ time with the involvement of auto processing expenses claims by setting up rules in the concur system.
- Been part of several Reconciliation Remediation projects and resolved as per the expectations
Assistant Manager
Steria India Ltd
- Worked as an Assistant Manager for Steria India Ltd in Chennai.
- Lead 28 people team in Payroll Domain.
- Roles & Responsibilities in Steria India Ltd Chennai
- Processing Payroll Payments for our UK client.
- Processing salary advances for the employees.
- Processing daily expenses for the staff.
- Reconciling all the month end books in SAP.
- Processing overtime payments for the staff.
- Making MIS report.
- Making Termination Payment for relieving staff.
- Tallying month end Trial Balance, Profit and Loss a/c and Balance Sheet.
- Filing Tax and National Insurance Deduction for staff in HMRC.
- Making necessary entries for new starters in Payroll System.
Risk analyst in E-commerce
ADFC PVT LTD (HDFC BANK)
11.2009 - 05.2010
- Worked as a Risk analyst in E-commerce for ADFC PVT LTD (HDFC BANK).
- Period of Working (From-09-Nov'2009 - 05-May'2010)
- Roles & Responsibilities in Adfc Pvt Ltd (HDFC BANK)
- Analyzing the e commerce credit card transactions through PRM application (pro active risk Manager) and HDFC bank payment gateway through Internet. Under different criteria to find out the fraudulent & suspected transaction.
- Interacting with merchant about the fraud txns and void the same.
- Handling chargeback & copy request of the disputed credit card transactions.
- Maintaining High Risk Tracker to the Merchant & Issuer bank.
Customer Care Executive
ALLSEC TECHNOLOGIES LTD
12.2008 - 10.2009
- Worked as a Customer Care Executive in ALLSEC TECHNOLOGIES LTD.
- Period of Working (From-03-Dec'2008 - 31-Oct'2009)
- Roles & Responsibilities in Allsec technologies Ltd
- Able to manage the team in the team leader’s absence.
- Appointed as Group Leader for the sub groups inside the team.
- Able to train new agents on the process and groom their skills.
Education
B.A - Economics
Sri Ramakrishna Mission Vivekananda College
Mylapore01-2005
XII -
Sri Venugopal Vidyalaya
mandaveli01-2002
X -
Sri Venugopal Vidyalaya
mandaveli01-2000
Skills
- Actuals & Reporting
- Financial Planning & Analysis (FP&A)
- Consolidated system working experience
- Blackline tool Competency
- Payroll end to end process competency
- SAP S4 Hana, BW BPC and Concur
- Journal workflow solution for Auto posting transformation
- Internal Controls & Compliance (RACM, BCP, DR)
- Tower Leadership & Transition Management
- Effective Stakeholder management and Staff training development
Languages Known
English and Tamil (To Speak, Read & Write)
DECLARATION
I hereby confirm that the information given above is true to the best of my knowledge. DATE : PLACE : Chennai (SIGNATURE) R.Sudhakar.
Timeline
Tower Lead /Senior Service Delivery Manager
TCS India Ltd
07.2024 - Current
Delivery Manager
IBM India Ltd
11.2016 - 06.2024
Risk analyst in E-commerce
ADFC PVT LTD (HDFC BANK)
11.2009 - 05.2010
Customer Care Executive
ALLSEC TECHNOLOGIES LTD
12.2008 - 10.2009
Assistant Manager
Steria India Ltd
B.A - Economics
Sri Ramakrishna Mission Vivekananda College
XII -
Sri Venugopal Vidyalaya
X -
Sri Venugopal Vidyalaya