Rachael Mooneyham
Whitwell,TN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Fast Access Healthcare
08.2013 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Education
Certified Clinical Medical Assistant - Healthcare
Academy of Allied Health Careers
Chattanooga, TN08-2019
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- Front desk operations
- HIPAA compliance
- Office administration
- Payment collection
- Telephone etiquette
Certification
- Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Timeline
Medical Assistant/Receptionist
Fast Access Healthcare
08.2013 - Current
Certified Clinical Medical Assistant - Healthcare
Academy of Allied Health Careers
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